TRIO Assistant Academic Coach
Cleveland State University - Cleveland, OH
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Posting DetailsPosting Details Business Title TRIO Assistant Academic Coach Posting Category Administrative and Professional Salary Grade 05 Salary Plan Professional Staff - SEIU Hiring Range /Pay RateDepartment Trio Department DescriptionPosition Location Main Campus FTE 1.0 Job Summary Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.Minimum Qualifications Bachelor's degree from an accredited university or college.Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.Preferred Qualifications Master's degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study.Experience working with various student populations and recruitment efforts.Experience using an early alert/advising system powered by predictive analytics.Knowledge, Skills, and Abilities (KSAs) Ability to creatively motivate, empower, and recognize students.Ability to increase retention and graduation rates.Working knowledge of student development, education policies, and trends.Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change.Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking.Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans.Skilled in problem-solving, analysis, follow-through, influence, and persuasionDetail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills.Strong organizational skills, excellent interpersonal skills, and a "Customer Focus" attitude and delivery.Knowledge of working with integrated software systems as an end user and utilizing social networking communications.Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.Ability to work evenings and weekends, as required.Requisition Number PT0703779S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting 09/10/2026 Special Instructions to ApplicantsApplicant Instructions Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check. Applications will be exclusively accepted online at Mailed or emailed application materials will not be accepted.Hours per week 40 Work Schedule Typically, Monday - Friday, 8:00 AM - 5:00 PMAdvertising CopyFull Time/Part Time Full Time Posted Date 02/23/2026 Close Date/Application DeadlineOpen Until Filled Yes Review Begins 03/02/2026 Tentative Start Date
Created: 2026-04-02