Product Manager - Customer Relationship Management

Elevate is committed to providing the highest quality commercial roofing, wall and lining systems to solve our customers' challenges, grounded by a 45-year legacy of proven experience. Our mission is to deliver solutions that save time, perform reliably and protect our communities. We are devoted to building partnerships rooted in trust in reflection of our Elevate promise that Nobody Covers You Better™. Elevate is part of the Amrize family of brands. Visit to learn more.We're seeking a Product Manager - Customer Relationship Management who's ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride-all built to help our partners and team succeed.ABOUT THE ROLEAmrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Digital Product Manager, Sales Enablement on the Marketing Digital team will unlock the power of digital to differentiate ABE from the competition and disrupt the roofing industry.Commercial excellence is a strategic priority for ABE and this amazing and enthusiastic individual will be responsible for delivering capabilities that enable and evolve the Sales Enablement digital product, which are critical to that priority and will also be a CRM champion to drive maturity internally and externally. To achieve this, this individual will have a strong technical understanding, excellent product management skills, and the motivation to achieve results in a fast-paced environment.This role is a great fit for someone who has Salesforce experience, a mature Agile mindset and understands how customer data and insights enable decisions and personalization across the customer journey.WHAT YOU'LL ACCOMPLISH Sales Enablement Product Strategy & Business Value• Define and own product vision, roadmap, and success metrics aligned to business strategy and commercial excellence objectives• Identify and prioritize product initiatives based on business impact, ROI, customer value, and strategic fit• Develop business cases and success criteria for product investments• Track and communicate realized business outcomes (revenue growth, cost savings, efficiency, customer satisfaction)Stakeholder & Customer Engagement• Serve as the primary business liaison across Sales, Marketing, and Customer Service stakeholders and development teams• Facilitate discovery to identify opportunities and translate stakeholder needs into clear product outcomes and priorities• Continually manage expectations and dependencies across groupsExecution & Governance• Own product backlog prioritization based on business value and strategic alignment• Partner with Amrize IT and vendor development teams to ensure initiatives remain focused on desired outcomes rather than outputs• Support release planning, adoption, and change management to maximize impact• Ensure alignment with enterprise IT and SOX governance, funding models, and portfolio prioritiesPerformance & Continuous Improvement• Define KPIs and scorecards to measure product performance and value delivery• Analyze product performance and market trends to inform roadmap adjustments• Champion continuous improvement and data-driven decision making• Promote best practices in Agile product management across the organization• Spot improvement opportunities and assesses latest technology and applicability through proof-of-concepts and pilotsWHAT WE'RE LOOKING FOR • BA/BS degree or equivalent work experience• 5+ years' experience in digital product management • 5+ years' experience delivering CRM solutions specifically Salesforce • Experience with B2B and building products industry a plus• Excellent communicator and creative thinker• Strong technical and effective problem-solving skills• Strong Analytical skills with an ability to use data in decision-makingWHAT WE OFFERCompetitive CompensationRetirement SavingsMedical, Dental, Disability and Life Insurance CoverageHolistic Health & Well-Being ProgramsHealth Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for Health and Dependent CareVision and other Voluntary Benefits and DiscountsPaid Time Off and HolidaysPaid Parental Leave (Maternity and Paternity)Educational Assistance Program#ElevateAmrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We thank all applicants for their interest; however, only those selected for an interview will be contacted.BUILDING INCLUSIVE WORKSPACESAt Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition! Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

Created: 2026-04-02