0134 Yogurt Mountain BAM Associate

Yogurt Mountain Associate (BAM) Job Description The Yogurt Mountain Associate is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, assist in the daily cleaning of the store, and assist the management team as needed. Roles and Responsibilities * Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering. * Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs. * Receives product delivery and place on the sales floor in accordance with merchandising guidelines and timelines. * Recovers the dining room during each shift, including, but not limited to cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required. * Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions. * Performs other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness * Assists the bookstore as needed. Qualifications and Education Requirements * 16 years of age or older * Successful completion of all required background screenings Preferred Skills * Strong verbal and written communication skills * Ability to multi-task * Ability to learn and operate soft-serve machines * Demonstrated customer service skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time * Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities * Must be able to lift or team lift objects up to 50 lbs., with or without assistance * Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the day

Created: 2026-04-02