Store Associate

**Description** Responsibilities Exemplify Foundational Behaviors: - Consistently arrives punctually and adheres to the dress code. - Maintains accurate timekeeping records and completes assigned duties within scheduled shifts. - Communicates scheduling needs effectively to the manager and demonstrates flexibility when required. - Treats colleagues and customers with respect and professionalism. Maintain Customer Focus: - Welcomes customers with a warm smile and positive attitude upon entering the store. - Invites customers to join the cake club, clearly explaining its benefits. - Ensures the accuracy of all orders before they leave the store. - Resolve customer issues promptly and effectively, prioritizing customer satisfaction. Attention to Detail: - Executes opening and closing duties meticulously each day. - Upholds a clean and inviting store environment, contributing to a positive shopping experience. - Ensures accuracy in completing all financial management tasks, including cash logs and deposit records. - Rings up and scans orders with precision and attention to detail. Product Freshness and Waste Reduction: - Adheres to FIFO guidelines for product rotation and utilizes day dots on all items. - Maintains high standards for product slicing and presentation. - Educates customers on best practices for product storage and usage. - Proactively identifies opportunities to minimize waste and maximize product freshness. Engage in Company Advancement: - Demonstrates comprehensive knowledge of all products and offerings. - Seeks clarification and learning opportunities when needed. - Provides constructive feedback to the manager and offers suggestions for improvement. - Supports the training and development of new team members. Drive Store Revenue: - Actively engages customers, suggesting additional retail items when appropriate. - Ensures the retail area is fully stocked, organized, and visually appealing. - Maintains a continuous supply of fresh samples in-store to entice customers. - Promotes seasonal cakes and products to all customers, driving sales opportunities.

Created: 2026-04-02