Licensed Insurance Customer Service

Customer Service Representative - State Farm InsuranceFull-Time, In-Office, Lakeland, FLAbout the RoleKeith Hargrove - State Farm Agent is hiring a Customer Service Representative to support and retain existing insurance customers. This role focuses on service, policy support, and claims assistance, with growth opportunities for driven candidates.ResponsibilitiesAnswer customer questions and provide policy informationMake policy changes and updatesAssist with insurance claims and follow upDocument customer interactions accuratelyQualificationsStrong communication and customer service skillsDetail-oriented with ability to multitaskCustomer service experience preferredActive Florida 2-15 license requiredBenefitsCompetitive salaryPerformance-based bonusesLicense reimbursementSimple IRAHealth insurancePaid time offFlexible scheduleTraining & developmentOpportunity for advancementAbout Our AgencyWe help customers with auto, home, life insurance, and retirement planning in Lakeland, FL. State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm.

Created: 2026-04-02