Housekeeping Associate

Join Our Cosmic Crew!Spacious Skies Campgrounds is a fast-growing collection of campgrounds across the eastern United States, welcoming RVers, tent campers, cabin guests, and glampers from all walks of life. Since 2021, we've been redefining outdoor hospitality - earning recognition in Travel + Leisure, Women's Day, MSN, Southern Living, and industry publications such as Woodall's and RV Business.We are passionate outdoor enthusiasts who believe camping is for everyone. Our partnerships with Black Folks Camp Too, LGBT Outdoors, Girl Camper, RVShare, and Latino Outdoors reflect our mission to create inclusive and welcoming experiences in the great outdoors.If you take pride in creating clean, organized, guest-ready spaces and thrive in a fast-paced, people-first environment, we'd love to welcome you to the team!About the RoleAs a Housekeeping Associate at Spacious Skies Campgrounds, you are responsible for maintaining the cleanliness, organization, and overall presentation of our campground facilities, lodging, and camp store - while also assisting with guest service and front desk support when needed.This is not just a cleaning position. It is a highly visible, guest-facing role that works closely with the General Manager, Maintenance, Grounds, Front Desk Crew, and other team members to ensure every guest enjoys a seamless and memorable stay.You are one of the faces of the campground - a trusted team member who helps set the tone for guest satisfaction. This role requires strong organization, attention to detail, excellent communication skills, and a positive, can-do attitude.Spacious Skies benefits from operating as a collective. While this position is based at one specific campground, opportunities may arise to participate in brand-wide initiatives or assist at sister properties. In some cases, this may include temporary travel to support operations at another campground.What You'll DoCampground Cleanliness & OrganizationHandle daily, weekly, and monthly cleaning and stocking duties as requested by managementClean and tidy accommodations, bathhouses, camp store, and common areas to company standards within designated timeframesEnsure housekeeping projects do not interfere with guests' enjoyment of facilities and amenitiesMaintain office equipment and supplies in good working conditionAssist the General Manager with monthly cleaning supply ordering and inventory managementKeep storage and housekeeping areas organized, stocked, and guest-readyGuest Service & Team SupportMaintain a high level of customer satisfaction and resolve issues or concerns effectivelyHandle guest inquiries, requests, and complaints promptly and professionallyAssist with front desk operations as needed, including check-ins and check-outsMaintain strong communication with front desk, maintenance, and grounds teams to ensure a smooth guest experienceProvide guidance and support to team members to foster a positive work environmentAddress issues in a timely and solutions-oriented fashionWhat We're Looking ForStrong organizational skills and meticulous attention to detailExcellent prioritization and time management abilities1+ years of experience in customer service, hospitality, or a related field preferredProven ability to provide exceptional guest serviceStrong leadership and interpersonal communication skillsProficiency in campground management software and Microsoft Office (preferred)Ability to thrive in a fast-paced, multi-stimuli, guest-focused environmentAbility to manage multiple projects, assignments, and responsibilities simultaneouslyMotivated by friendly and/or healthy competitionWeekend, holiday, and varied shift availability requiredKnowledge of local attractions and outdoor activities is a plusValid driver's license and reliable transportation requiredAbility to lift 50 poundsBilingual in Spanish or French is a major plusEducation & ExperienceHigh school diploma or equivalent required1+ years of customer service experience preferredStrong customer service attitude and professional demeanorWorking ConditionsThis is a hybrid role that may work at the front desk when needed. The Housekeeping Associate is primarily responsible for cleaning lodging, amenities, and the camp store, which requires working with cleaning chemicals and supplies.The position involves repetitive tasks using housekeeping tools, cleaning equipment, computers, and other office machinery. You will interact frequently with guests and must maintain composure and professionalism at all times - even in busy or high-pressure situations.Physical RequirementsStanding, walking, and moving throughout the campground for extended periodsFrequent bending, lifting, stretching, kneeling, and carrying suppliesAbility to lift and carry up to 50 poundsPerforming repetitive cleaning and stocking tasks safely and efficientlySeasonal Incentives & Benefits30% Employee Discount10% Friends & Family DiscountLifeMart & LifeCare Discount ProgramReferral Bonus ProgramCampground Transfer Flexibility ConsiderationAccrued Sick & Safe LeaveWhy You'll Love Working HereAt Spacious Skies, we're more than a workplace - we're a campground family. We celebrate wins, pitch in for each other, and show up every day with a "yes we can" spirit.Here, your work directly impacts guest memories. Your attention to detail creates comfort. Your hospitality creates connection. And your teamwork helps us continue competing with - and outperforming - industry giants.If you're ready to bring positive energy, organization, and pride in your work to a growing outdoor hospitality brand, we can't wait to meet you.Equal Employment OpportunitySpacious Skies Campgrounds is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, marital status, veteran status, or disability status.

Created: 2026-04-02