Shift Manager- Lead Supervisor

Essential FunctionsEnsure that a commitment to 'Customer First' is embedded within the culture of the team.Ensure the current NSG business strategy and company objectives are communicated, understood, and applied by the operations team.Develop talent within your team for succession planning. Act as a liaison between shift managers and department managers. Ensure commitment to and execution of training plans developed by department managers. Ensure proper communication channels are established to communicate department needs and process changes to the operations team. Ensure standardization of process operations and responses between shifts through use of standard operating proceduresAdvocate on the behalf of supervisors and operations team for documentation and training needs from relevant departmentsCoordinate/schedule training for new hires in all departments, working with other team leaders. Assist/supply support during execution of problem-solving techniques (i.e. eight-step, 5-why, fishbone) to ensure the operations team perspective and knowledge is considered.Assist ensuring data is collected by the operations team for continuous improvement projects as specified by department managers/engineers.Manage resources to ensure continuous coverage of operations as situations arise.Identify gaps and risks to operation's team knowledge and skill level. Communicate gaps and risks with the department managers and develop a plan to eliminate the gaps and risks.Maintain positive relations with the work force.Actively utilize the employee involvement processes.Responsible for auditing of:Safety systems (ksb, safety walk and talk, haz id, quick kaizen)Adherence to production processesExecution of department requestsEmployee productivityAdherence to NSG/Pilkington standards of business conduct and its values and principlesOther duties assigned by managerTop 3 Competencies Needed for Success in the Role: Safety and Quality focus Empowers and DevelopsInnovation and ChangeQualifications Required:Bachelor's Degree or equivalent (4+ years of direct experience in operations)Supervisory and leadership experience in a continuous manufacturing settingRequired to have a working knowledge of activities conducted in glassmaking and cutting Qualifications Desired:2 to 4 years of experience in the glass industry2 to 4 years of experience in Coating Solid interpersonal, coaching and communication skills.Ability to facilitate groups in an employee involvement environmentOther Requirements:Fill in as a Shift Manager as needed. Basic computer skills - Excel, Word, PowerPointWe offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance. The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02