Helpdesk & Conference Center Specialist

Job DescriptionA well-established nonprofit organization is seeking a Helpdesk & Conference Center Specialist to join their team on a temporary-to-hire basis. This role is covering a leave of absence with strong potential for permanent hire based on performance and team fit.This position is ideal for someone who enjoys working in a customer-facing environment and is interested in combining front desk support with light IT/helpdesk responsibilities. The individual will serve as the first point of contact for employees, new hires, and visitors while supporting day-to-day conference center and technical needs.Key ResponsibilitiesProvide exceptional customer service as the front desk point of contactAssist employees and visitors with basic IT troubleshooting and helpdesk requests (training provided)Support onboarding needs for new hires, including basic technical setup assistanceHelp coordinate conference center operations and schedulingMaintain organized documentation and recordsCollaborate with internal team members to ensure smooth daily operationsRespond to inquiries in a professional and timely mannerQualificationsMinimum 2+ years of customer service or administrative experienceStrong attention to detail and organizational skillsConsistent work history demonstrating reliabilityComfortable learning basic technical or IT support tasksProfessional communication skills and a friendly, approachable demeanorReliable transportation preferred (occasional travel between local offices may be required)If you are interested in this role email me at emily.clough@

Created: 2026-04-02