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Parts Counterperson

Wickstrom Ford - Barrington, IL

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Job Description

Parts Counter PersonWickstrom Ford | 45 hours / weekAt Wickstrom Ford, we pride ourselves on delivering exceptional service to our customers and supporting a team-oriented workplace. As part of the Ford family, you'll work with a brand that honors its legacy while driving innovation in the automotive industry.We are currently seeking a Parts Counter Person to join our team. This role is responsible for assisting customers and technicians with automotive parts needs, managing inventory, and providing excellent customer service in a fast-paced dealership environment.If you have automotive knowledge, strong communication skills, and enjoy helping customers find the right parts, we want to hear from you.Compensation & BenefitsCompetitive PayFlexible Working HoursHealth InsurancePaid Time Off (PTO) & Sick Leave401(k) Retirement PlanOpportunities for GrowthParts Counterperson Key ResponsibilitiesAssist customers and technicians at the parts counter with parts selection and salesOversee the parts sales process from start to finishLocate and source parts that are not currently in stockComplete and manage special-order parts requestsCommunicate order status and availability with customers and service staffMaintain accurate inventory and assist with stocking and organization of partsFollow all dealership safety policies and proceduresComply with federal, state, and local automotive industry regulationsProvide friendly, professional customer service at all timesParts Counterperson QualificationsPrevious automotive parts experience or dealership experience preferredFord dealership experience is a plusKnowledge of automotive systems and parts identificationStrong communication and customer service skillsAbility to work in a fast-paced environmentBasic computer and inventory system skillsStrong organizational and time management skillsDetail-oriented with a professional appearance and work ethicAbility to lift up to 50 lbs and stand for extended periodsHigh school diploma or equivalentWhy Join Wickstrom Ford?At Wickstrom Ford, we value teamwork, customer service, and professional growth. Our team members are an essential part of delivering the exceptional dealership experience our customers expect.If you're looking to build a career in the automotive industry with a respected Ford dealership, apply today.We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Created: 2026-04-02

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