Quality Engineer

The Quality Engineer (QE) is responsible for assuring the internally visible performance of product for the USA Craftory. The QE will work closely with Production to optimize product, quality, production yield, throughput, efficiency, and cost. The Quality Engineer will manage the internal quality performance metrics and provide leadership in quality system development, sustainment, corrective actions, and strategic improvement for internal production quality. Essential FunctionsLead, facilitate and support corrective actions and strategic improvement projects using scope-appropriate methods such as Kaizen, Practical Problem Solving, 8D and Lean/Six SigmaMonitor internal quality data to analyze and report events, trends and overall performance; owner and administrator for production quality KPI metricsAssist Engineering, Continuous Improvement, Procurement, Maintenance, Environmental Health & Safety, and Manufacturing to increase the capabilities and effectiveness of In Process Quality Control, systems, and processesEngage in regular communication and production quality feedback originating from internal craftory teams and external customers experiencing pass-thru quality escapesAdvocate strongly for our production quality and workmanship, working to ensure Gibson will perform at or above market expectationsCoordinate and lead internal production quality reviews and factory product/process auditsWork with cross-functional teams including Engineering, Manufacturing, Procurement and Gibson suppliers to develop, define and refine product and process quality requirementsAdherence to the Gibson Cardinal Safety Rules as per the Gibson Playbook for Cardinal Safety Rules and General Safety Rules.Obligation to submit safety observations for identified hazards using the safety observation QR code.Support the comprehensive Safety Management System (SMS) to ensure a safe work environment, maintain compliance with regulations, and improvement of our safety processes.Other duties as assigned.Required Skills/AbilitiesStrong working knowledge of Microsoft Office suite applications (Word, Excel, PowerPoint)Desired familiarity with statistical analysis applications (Minitab, Power BI, JMP, SigmaXL)Strong project management skills - including planning, tracking and team leadershipOutstanding organizational and time management skills - with the ability to prioritize and make flexible, dynamic adjustmentsAble to proactively question / challenge to identify root-cause problems and prioritize solutions in a timely mannerResults-oriented and driven, with a track record for delivering to planRequired Education and ExperienceBachelor's degree in engineering OR equivalent technical field plus relevant work experience5+ years' direct experience in a quality engineering role directly supporting factory operationsHighly desired: cross-functional engineering experience in manufacturing support roles (product development, supplier quality, continuous improvement)ASQ certifications desired: Certified Quality Engineer, Certified Six Sigma Black BeltDemonstrated experience in building strong working relationships with Product Development, Engineering, Manufacturing and Procurement teamsEssential KnowledgeExcellent written & oral communication skills; strong, demonstrated experience in technical writingProject management skills combined with ability to work as part of a teamAdvanced understanding of Lean and Six Sigma improvement methodsHighly desired: personal hands-on experience with guitars, amplifiers, and electronicsPersonal Qualities Passionate about working and winning in a team environment.Results oriented and driven, with a track record for delivering to planFlexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely mannerClear and logical thinker Relish working in a company with a diverse, challenging, and fast paced environmentEnjoys following a process through and communicating progress in a team environmentHigh-energy, dynamic individual who strives for continuous improvementA strong desire to succeed and pursue continued professional growth and developmentAbility to handle stress and calmly lead others through issuesAbility to clearly communicate requirements, needed actions and status/progressDetail-oriented and highly organizedCreative, collaborative and effective problem solver and team contributorCurious in nature; always looking to question, learn & look for better ways to do thingsPersonable, fun, team-orientedTravel RequirementsThis position is mostly office based, but may involve irregular travelPhysical DemandsTypical office environment Ability to lift up to 25 pounds

Created: 2026-04-02