Casino Marketing Service Ambassador - Full Time (...

The Casino Marketing Service Ambassador brings exceptional customer service instincts, a genuine passion for guest care, and a proactive approach to service and issue resolution. The ideal candidate is committed to creating memorable guest experiences and is comfortable taking ownership of service opportunities from start to finish. In this role, you will leverage a robust suite of tools, including real‑time customer data, to identify guest needs, resolve concerns, and deliver seamless support. You will work as part of a highly collaborative team dedicated to upholding Caesars' service promise and ensuring that every interaction reflects our high standards. The Casino Marketing Service Ambassador team supports a core group of VIP guests, including but not limited to Inside Sales, Digital, and non‑Las Vegas dominant guests whose levels do not qualify them for Executive Host servicing.

Created: 2026-04-02