Property & Casualty Insurance Commercial Account ...

Position OverviewThe Property and Casualty Insurance Commercial Account Manager serves as the primary point of contact for a portfolio of commercial clients, managing day to day policy service, renewals, endorsements, and coverage changes with care and accuracy. This role focuses on building strong client relationships through proactive communication, thoughtful coverage guidance, and timely support while working closely with carriers and internal teams to review policies, prepare renewal strategies, and identify opportunities to expand coverage as client needs evolve.Key ResponsibilitiesClient Relationship ManagementServe as the primary point of contact for assigned clientsBuild and maintain long-term client relationships through proactive communicationConduct regular coverage reviews and risk assessmentsEnsure timely and accurate response to client inquiries and service requestsSales & Business DevelopmentIdentify opportunities for cross-selling and upselling insurance productsDevelop and present insurance proposals and renewal strategiesPolicy & Account ManagementManage policy renewals, endorsements, cancellations, and coverage changes in a timely mannerReview policies for accuracy and completenessCoordinate with carriers to negotiate coverage terms and pricingEnsure compliance with agency procedures and regulatory requirementsRisk Advisory & SupportEducate clients on coverage options, exclusions, and risk management strategiesStay current on industry trends, carrier products, and underwriting guidelinesAdvocate for clients in claims coordination as neededSkills & ExperienceActive Property & Casualty LicenseMinimum two years of experience in P&C Account ManagementMicrosoft OfficeStrong time management, attention to detail, and ability to prioritize multiple tasksExperience Strongly PreferredApplied EpicAdobeWhy Join TropolisTropolis is a technology-enabled insurance brokerage growing through partnership with high-performing independent agencies across the country. Headquartered in Ann Arbor, Michigan, we are building a national platform grounded in local relationships and shared values. Our principles-integrity, ownership, leadership, and service-guide every decision we make.

Created: 2026-04-02