USA|Quality Professional

Our client, a **global manufacturing and technology company** , is seeking a **Quality Specialist / Experienced Professional** to join their team. As a **Quality Specialist** , you will be part of the **Quality Management Department** supporting **cross-functional teams and international quality networks** . The ideal candidate will have **strong analytical skills, proactive problem-solving, and excellent communication** , which will align successfully in the organization. **Job Title:** Quality Specialist / Experienced Professional **Location:** Raleigh NC **Pay Range:** $75/hr. $85.71/hr. **What's the Job?** + Drive and monitor NPS and CXI measures along the end-to-end customer journey. + Create a transparent and open environment to foster a strong quality culture with management. + Ensure risks are identified, considered, and controlled throughout the design and use of the Quality Management System. + Coach and train employees in specific quality areas, and lead agile/lean projects (e.g., as a SCRUM master). + Apply process improvement methods, including Value Stream Mapping, to enhance efficiency and drive continuous improvement. **What's Needed?** + Typically 2 to 5 years of relevant experience in quality, process improvement, or related fields (Master entry considered). + Good knowledge of technical or business methods, with foundational theoretical understanding. + Strong analytical and problem-solving skills for non-routine tasks. + Experience coordinating quality-related staff and international/national quality networks. + Proactive mindset, with ability to drive digital solutions, coaching, and creative problem-solving. **What's in it for me?** + Work with a global quality management team and cross-functional stakeholders. + Exposure to innovative digital tools and methods for quality improvement. + Professional growth and development in quality, agile/lean projects, and process improvement. + Collaborative and transparent work environment promoting continuous learning. + Direct impact on organizational quality standards and customer experience. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Created: 2026-04-02