Dispute Analyst

Adecco is currently assisting one of its clients in their search for a **Dispute Analyst in Research Triangle Park, NC!** Pay rate: $ 35.86/hr Shift availability: Mon - Fri, 8a-5p (hybrid) **For instant consideration for this role, click on Apply Now and upload your resume.** A Dispute Analyst manages and resolves disputes between client and its customers or partners. Specializes in handling disagreements or conflicts related to financial transactions, billing discrepancies, or other issues arising during the order to cash operations. Timely resolution is critical to minimize cash flow impact. Responsibilities for this **Dispute Analyst** but not limited to: + Managing disputes globally related to sales tax, true-ups, and withholding tax + Manage incoming disputes: Manage incoming disputes from email and other sources to ensure timely resolution + Investigate disputes: Review relevant documents, such as invoices, tax documents, contracts, and correspondence, to determine the root cause and validity of the dispute + Collaborate with stakeholders: Work with collectors, sales, tax, CLO, finance, and other external parties to drive resolution + Analyze cases to determine whether dispute is deemed valid or invalid + Submit credit requests into the required systems to generate needed credits/debits/write offs + Respond to requests: Communicate to collections the outcome of dispute validation or request for further information for investigation + Timely resolution of disputes raised by partners/customers + Communicating with customers: Contacting customers by phone, email, or mail to communicate the status of their dispute or obtain further information Education/Certification Requirements: + Bachelors degree in Accounting or Finance Experience requirements for this **Dispute Analyst** : + 2-3 years of related work experience required + Ability to collaborate and influence stakeholders across organizations at all levels to resolve cross-functional issues + Extremely detail-oriented with strong analytical skills + Excellent written and verbal communication skills + Proficient with MS Office suite + Relevant dispute analyst experience + Preferred knowledge of having worked on ERP's such as Oracle, Integrated Collections Manag3ement Systems (ICMS) and/or High Radius As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a **Dispute Analyst** position in **Research Triangle Park, NC** APPLY NOW for instant consideration! **Pay Details:** $35.86 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2026-04-02