Contact Center Representative

Adecco is Hiring a **Contact Center Representative** for the Sunrise F, Florida area **.** **Apply Now** if you wish to interview for this position. **Essential Duties and Responsibilities:** 1. Answer all incoming calls to the Credit Union and respond to voicemails, faxes, emails, texts and chats from members. 2. Handle questions posed by members in a professional manner. 3. Handle challenging member issues by providing tactful and professional recommendations. 4. Direct calls to proper departments and personnel. 5. Educate members as to the technology and systems available to them as a member of the Credit Union, including any policies and procedures. 6. Process and close loans received by phone, mail, fax, or internet in compliance with lending policies and procedures. 7. Open all new accounts with the current online new account provider. 8. Process basic maintenance requests on members' accounts (i.e.: address changes, name changes, beneficiary changes, etc.) 9. Write and send correspondence (as needed) to members and fellow associates by regular mail or by email. 10. Balance processed work at the end of the day 11. Adhere to the credit union's BSA/AML/OFAC compliance program. 12. Other duties as assigned. **Hours: Monday -Friday 8:30am-5:00pm** **Starting Pay rate $20.00 per Hour** **Apply Now!** **Equal Opportunity Employer/Veterans/Disabled** **Pay Details:** $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2026-04-02