AV Technician

Job Description: Monday – Friday in Wayne, PA In-office: 8:00AM – 4:30PM Must haves: Event Setup & Operation • Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings. • Ensure proper signal flow and connectivity across AV components. • Provide technical expertise for Client Teams and WebEx platforms • Troubleshoot platform issues during live sessions. Conference Room Technology Support • Perform necessary health checks on integrated conference room systems • Troubleshoot issues with technology as they arise in a professional and efficient manner • Perform upgrades and installation of technology within the environment. Collaboration & Communication • White-glove service with event organizers, IT teams, and external vendors to align technical requirements. • Offer real-time support and problem resolution during events. Equipment Management • Maintain AV inventory and ensure equipment readiness. • Perform routine proactive maintenance and escalate repair needs promptly. • Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards). • Familiarity with Poly conferencing systems and AV signal flow. • Strong troubleshooting skills and ability to work under pressure. • Excellent communication and interpersonal skills. • 3+ years of experience with streaming platforms and hybrid event technologies. • Knowledge of AV control systems and networking basics. • Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens or Cisco Webex Control Hub • Experience with Proactive monitoring of Client Teams Rooms and associated hardware in web based admin portals (Poly Lens, Teams Admin Center) • Proactive resolution of associated alerts using established policies and best practices for room management • Ability to lift and transport AV equipment (up to 50 lbs). • Comfortable working in fast-paced, high-pressure environments. • Ability to lift and transport AV equipment (up to 50 lbs). • Comfortable working in fast-paced, high-pressure environments.

Created: 2026-04-02