Retail Brand Ambassador

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.A storied sports franchise...a world class arena...the best fans...AND YOUOriginal - Authentic - Vibrant - AttainableOur Game PlanThe New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980's with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park - a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.How to Make the TeamWe are hiring a part-time Retail Brand Ambassador. If you are passionate about building your retail career in the sports & entertainment industry, then we want to get to know you. The Retail Brand Ambassador promotes our brands and ensures guests have a memorable experience shopping at UBS Arena and Northwell Pro Shop. You will engage guests to help find that perfect item that they must have. Every guest that comes in can help spread brand awareness. We're looking for an enthusiastic lover of sports, live entertainment, and people. You have a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things New York Islanders and UBS Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.In addition to our game day retail experience at UBS Arena, the New York Islanders operate the Isles Lab Pro Shop in East Meadow, New York. Open seven days a week, the Pro Shop serves as a year-round destination for Islanders fans and the local hockey community. The store supports a wide range of daily operations, including ecommerce order fulfillment, stockroom organization and inventory management, and delivering best-in-class customer service that reflects the pride and standards of our brand.Show Us You CanGreet customers enthusiastically and provide knowledgeable assistance on merchandise, sizing, and promotionsOperate cash registers, handle payments, and issue receipts accurately Greet and sell Islanders merchandise to our guestsMaintain visual merchandising standards, restock shelves, and ensure displays are clean and appealingSupport game-day operations including high-volume sales before, during, and after NHL games and eventsAssist with inventory control, including tagging, organizing stock, and conducting regular countsProcess returns and exchanges in line with store policiesPromote a fun, fan-focused shopping experience in keeping with the team's brand and valuesAdhere to all store safety and security protocolsExperience in skate sharpening and other hockey equipment experience a plusYour Training & TalentExcellent communication and customer service skillsAbility to adapt to different guest interactions and situationsWillingness to learn and be able to work well within a teamPunctuality and reliability are a mustOutstanding and welcoming personality and work ethicFlexible schedule and ability to work nights, weekends, and holidaysPrevious experience in retail and knowledge of Retailcloud POS system is a plusAbility to walk, stand and sit for long periods of timeAbility to lift and/or move up to 25 poundsWhere You'll GoMust be available to work at both locations UBS Arena & Northwell Health Ice CenterWhat Skills You'll UseFlexibility: Switch gears on a moment's notice and adapt to shifting prioritiesMotivation: Leverage your personal skills to drive results and influence successAutonomy: Manage your time, work independently, and prioritize tasksCollaboration: Liaise with cross-functional internal teams and establish positive relationshipsCreativity: Think outside the box, bringing innovative ideas to the tableAccountability: Take ownership of your workConflict Resolution: Show off your problem solving and decision-making skillsWhat's in it for YouExpanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley CupExperience and growth in the sports industryThe Fine PrintThe New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Created: 2026-04-02