Assistant Director of Admission - Technology and ...

Posting DetailsPosition Information Position Title Assistant Director of Admission - Technology and Operations Job Responsibilities Truman State University seeks an innovative and detail-oriented Assistant Director of Admission for Technology and Operations to lead the strategic use of technology in support of student recruitment and admissions. This position serves as part of a team that oversees the University's customer relationship management system (Technolutions Slate) to ensure efficient operations and provide exceptional user experiences.As a key member of the Admission Leadership Team, the Assistant Director will manage the Technology and Operations team, collaborate with campus partners, and champion best practices in CRM use to advance Truman's enrollment goals.Manage daily operations of the Technolutions Slate CRM, envisioning ways to incorporate the use of appropriate processes as we strive to make powerful and timely connections with prospective students.Administer and maintain the Slate CRM environment, including user management and system configurations, in collaboration with the campus Slate Administrator.Design, build, and deploy portals, workflows, event templates, forms, rules, automations, queries, integrations, and reports to meet institutional objectives, in collaboration with the campus Slate Administrator and the Director of Advancement Services.Serve as a liaison to Information Technology Services, working with the campus Slate Administrator on any system design changes needed, as well as interfaces needed with external technology vendors and products.Implement CRM-based technology solutions, in concert with the campus Slate Administrator, that enhance recruitment and communication strategies.Train and support admission staff in the effective use of the CRM and any linked technology tools.Supervise the Technology and Operations teamand coordinate workload, projects, and priorities.Oversee Slate utilization for special programs, undergraduate, graduate, transfer, and international admissions.Collaborate with leadership on search, lead generation, and data management strategiesParticipate in professional development, conferences, and Slate community groups to stay current on best practices.Develop creative solutions for staffing, workflow, and evolving operational needs.Truman offers an attractive benefits package including: paid sick and vacation time; paid holidays; medical, dental, vision, life and disability insurance; and retirement plan. Paid parental leave and tuition discount are available for eligible employees after one year. For more information, visit Qualifications• Bachelor's degree or equivalent combination of education and experience.• Experience using a CRM (such as Technolutions Slate, Salesforce, Workday, etc.).• Ability to leverage technology to improve operational efficiency, as evidenced by direct work experience.• Demonstrated critical thinking, problem-solving, analytical, organizational, and communication skills.• Ability to explain complex systems to stakeholders with varying technical knowledge.• Willingness to work occasional evenings and weekends.Preferred Qualifications• 2+ years of experience using a CRM, preferably Technolutions Slate.• Knowledge of any ERP systems, preferably Ellucian Banner or similar• Previous supervisory or project management experience.• Working knowledge of html.• Understanding of how to write SQL queries.Posting Detail Information Posting Number S296P Open Date 02/04/2026 Close DateOpen Until Filled No Special Instructions to Applicants Applications must be submitted electronically at For assistance with submitting an application, please contact Human Resources at 660-785-4031 or . Final candidates will be expected to undergo and successfully pass a background check.Review of applications will begin February 16, 2026 and continue until the position is filled.Salary Starting annual salary range is $44,000-$48,000 commensurate with experience. Non Discrimination Statement Truman State University is an equal opportunity employer. We do not discriminate in hiring, promotion, or any other employment practices on the basis of race, color, religion, national origin, ancestry, sex (including pregnancy), age, disability, protected veteran status, or any other characteristic protected by federal or Missouri law. We are committed to fair and equal treatment in all aspects of employment. Inquiries about these policies may be directed to the Institutional Compliance Officer, 660-785-4354, and is committed to providing reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate form or to request an accommodation, please contact Human Resources, McClain Hall 101, 100 E. Normal, Kirksville, MO 63501, 660-785-4031 .

Created: 2026-04-02