Center Operations Director - King of Prussia

CHOP - Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model. The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office role. You'll run a center, lead a team, partner closely with clinicians, and directly influence growth, quality, and family experience.CHOP - Soar Autism Center is growing rapidly, and many of our CODs grow into multi-site leadership, regional operations, or senior operational roles as CHOP - Soar Autism Center continues to expand. If you're looking for a role where you can learn quickly, be trusted early, and build a meaningful leadership career, this is it.Specific Responsibilities Include The FollowingRunning a High-Performing CenterYou are the operational leader of the center and responsible for:Acting as the local owner of performance against forecasted goals, including budget, utilization, and efficiencyDriving strong execution of CHOP - Soar Autism Center's operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runsLead with calm, clarity, and professionalism in a fast-paced environmentCreating an Exceptional Family ExperienceFamilies trust us with their children, and you make that trust real every day by:Owning all parts of the non-clinical experience for caregiversBuilding strong, supportive relationships with caregivers and ensure clear, timely communicationDriving strong attendance, engagement, and client satisfaction (NPS)Delivering a smooth onboarding for new familiesManaging the front desk and providing a warm welcome to clients, prospective clients and teammatesPreparing families for diagnostics, assessments, and transitions with confidence and clarityLeading and Developing PeopleThis is a true people leadership role where you develop a high-performing team by:Serving as the primary people leader for local staff, including clinicians and support team membersCoaching, developing, and motivating team membersPartnering closely with the lead clinician to support clinical excellence, team morale, and retentionActing as a trusted point of escalation and support for staff, knowing when to solve and when to escalateWho this role is great forYou're early-to-mid career but already trusted with real responsibilityYou enjoy running things, solving problems, and working with peopleYou're detail-oriented and big-picture orientedYou want a role where performance matters and growth is earnedYou're motivated by mission-but also by learning, ownership, and career trajectoryQualifications/EducationBachelor's degree requiredRequire previous people management experience, leading high-performing teams of 8-10 or more people.Require 2-3+ years of managing strong operationsWhat We OfferStarting base salary of $85,000.00 - $105,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance.Comprehensive health benefits, including medical, dental, and vision plansStudent loan repayment and tuition reimbursement benefitsPriority access for in-network mental health support through our partnership with Sol Mental HealthTons of support from our multidisciplinary teamDirect exposure to senior leaders and multi-site operatorsA collaborative, high-accountability environment where strong performers grow quicklyThe chance to build something meaningful-while building your careerCHOP - Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.For Internal Tracking Only:534fd779-4744-4b49-9ba2-0efc3a85629b

Created: 2026-04-02