Wine Steward

Position Title: Wine Steward Department: Wines and Spirits Supervisor: Assistant Branch Manager/Branch Manager FLSA: Non-exempt (Paid by the hour) Position Summary: Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. Essential Functions: * Must know and comply with all State and Local laws regarding the wholesale of alcohol (beer, wine, liquor, and spirits). * Demonstrate wine and spirits knowledge to see to customers in the branch * Ensure proper customer service and work with Field Marketing Representatives, Branch Manager and department managers to develop relationships with large customers and sign up new accounts. * Enforce license limitations by only selling to customers the items they are licensed for. * Enter customer license information into JSS and maintain database of customer contact information. * Ensure that payment methods are in compliance with State and local regulations. (For example: NYS does not permit credit cards as a payment method.) * Build and maintain floor displays * Maintain clear and accurate record of in store use of product * Maintain accurate prices of product * Maintain shelves well stocked and organized. * Post POS signs, pricing, sales and when possible calendar of events. * Communicate inventory needs * Work in different locations as needed. Other Responsibilities: * Performs other duties as required and assigned. Education, Experience and Skills Required: * High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience. * Ability to effectively present information and respond to questions from managers, customers, and general public * Effective communication skills. * High level of interpersonal skills. * Commitment to company values and strong customer orientation. * Valid Driver's License. * Ability and availability to travel on a frequent basis * Computer Literacy Physical Requirements: * Lift/Carry Abilities (measured for maximum or average load) * Lift - 50 lbs * Carry strength (50' or less) - 50 lbs * Frequent lift/carry (> 12x/hour) - 50 lbs * Constant lift/carry (> 30x/hr) - 20 lbs * Physical Aptitudes (rated based on level of skill involved) * Agility/dynamic balance 80-100% * Finger dexterity - 80-100% * Manual dexterity - 80 - 100% * Posture Tolerance (rated based on frequency or time involved) * Stand/walk - constantly * Reach above shoulder level - frequently * Twist/turn head - occasionally * Bend over/stoop - frequently * Climb steps/ladder - occasionally * Kneel/squat - occasionally Work Environment: * Equipment in motion (forklifts, electric pallet jacks, scooters) Acknowledgement: I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

Created: 2026-04-02