Global Account Director - Consumer, Retail & Food (CRF)

We exist to create positive change for people and the planet. Join us and make a difference too!Job title: Global Account Director - Consumer, Retail & Food (CRF)Location: United States (Remote)About the roleBSI is seeking a Global Account Director to lead strategic partnerships with major multinational organizations across the Consumer, Retail and Food (CRF) sector.This role is responsible for building long-term value-based relationships with 4 to 6 global clients, driving revenue growth across BSI's portfolio of services including certification, assurance, testing, standards, and consulting.As the strategic leader for your accounts, you will lead and coordinate global teams across regions and divisions, ensuring that BSI delivers innovative solutions that help CRF organizations strengthen supply chains, enhance product safety, meet regulatory requirements, and build consumer trust.You will work closely with senior stakeholders within global retail, consumer goods, and food production organizations to expand BSI's global footprint and deliver measurable value.Key responsibilitiesMap Board and Executive Level priorities and hold executive level conversations to surface unconsidered needs to develop and execute global account strategies at key CRF clients.Build executive-level relationships with senior leaders across multinational consumer and retail organizations.Orchestrate the virtual account across divisions/regions, align ABM and partner motions, manage MSA/impartiality, enable smooth commercial to operations handoff, and drive cross-portfolio growth and renewals; differentiate with a clear value and build consensus across the buying groupIdentify new contacts and opportunities for growth across BSI's full service portfolio.Lead with a quantified value hypothesis tied to the client's metrics (revenue, risk, cost), quantify cost of inaction, and align the business case to investment horizons, using insight-led storytelling and executive-level visuals.Drive strategic solution-selling conversations with senior stakeholders.Coordinate global commercial activity across regions and divisions.Lead complex global sales cycles and strategic negotiations.Ensure high levels of client satisfaction, retention, and revenue growth.What we're looking forSignificant experience managing large strategic accounts within Consumer, Retail or Food sectors.Excels at proactively seeking out new business opportunities, leveraging advanced business development skills to identify and engage potential clients within a targeted portfolio of accounts. Consistently demonstrates initiative in expanding networks, uncovering prospects, and cultivating valuable relationships that drive growth and open doors to new opportunities.Able to confidently sell a wide range of products and services without requiring deep technical expertise, demonstrating versatility by covering BSI's offerings extensively, while focusing on broad, strategic engagement rather than detailed technical knowledge.Strong understanding of global supply chains, product assurance, quality, sustainability, or regulatory environments.Proven experience growing large enterprise accounts and managing complex deals.Experience engaging with C-suite and senior stakeholders.Strong consultative sales and relationship management skills.Experience leading cross-regional virtual teams.Do you believe the world deserves excellence?We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark.Through our unique combination of consulting, training, assurance, and regulatory services we bring solid and broad knowledge to every company.If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now, and become part of the BSI family!D&I Policy BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.#LI-KD1#LI-HYBRIDAbout UsBSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Created: 2026-04-02