Victim Offender Education Group (VOEG) Facilitator

Mission StatementThrough the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.Five Keys OverviewFive Keys was founded in 2003 by the San Francisco Sheriff's Department as the first accredited charter high school in the nation to provide diploma programs for adults in county jails. Today we are a much different social justice non-profit agency that has expanded its charter schools into 9 counties, in 24 jail locations and over 80 community learning centers. In addition to our schools, now we also run multiple homeless shelters, employment programs, programs for the unsheltered, reentry programs and housing for women suffering from immense injustice.Our Core CompetenciesA well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.What it's really like to join our agency...At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We've made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams.We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.About Insight Prison ProjectInsight Prison Project (IPP) is a division of Five Keys Schools and Programs dedicated to creating and providing opportunities that foster transformation - in the lives of people impacted by crime - by offering restorative justice based and trauma-healing programs that are designed and proven to facilitate insight, accountability, compassion, empathy, and healing.JOB SUMMARYThe Victim Offender Education Group (VOEG) Facilitator will report directly to the Executive Director to facilitate, guide and support a cohort of participants at the San Francisco Juvenile Justice Center as they work through the exercises of the VOEG curriculum. We are looking for someone that has a positive attitude and genuinely enjoys facilitating a diverse group of people. You will support the Five Keys mission by creating a work environment of mutual respect and fairness while encouraging creative and critical thinking through an equity lens. In addition, you will contribute to our appreciation of diversity and foster a climate of multicultural understanding.JOB DUTIES AND RESPONSIBILITIES Design and plan the facilitating agenda. This includes; timekeeping, creating a clear objective, guidelines and instructions, and having resources available if needed Foster participation and encourage participants to come up with ideas, thoughts and perspectives that they feel add value Facilitate one, 2-hour VOEG circle session each week; prepare with a co-facilitator for 30 minutes for each session; debrief after each session for 30 minutes with a co-facilitator Facilitate participants as they process personal work as it relates to harm, trauma and accountability Ensure that coverage is provided for all scheduled classes. If a facilitator is unable to cover a class, the VOEG Facilitator will work with IPP's Executive Director to make every effort to arrange for an alternate facilitator in advance of the date requested or provide notice of need to postpone a session Provide routine communication (phone, email or written) with IPP's Executive Director. Respond to any written, electronic, or telephonic communication from IPP within 3 business days. The VOEG Facilitator will work closely with the Executive Director to track/monitor group outcomes Other duties as assignedKNOWLEDGE AND SKILLS Ability to structure conversations and apply appropriate group facilitation techniques to keep discussions effective Fluency with the Victim Offender Education Group (VOEG) Curriculum Extreme comfort working with a diverse workforce and a commitment to creating an inclusive and equitable work environment Strong listening skills, patient, approachable and an excellent communicator Eagerness to learn new things and able to adapt to constantly changing circumstances Advanced proficiency in MS Office, Gmail and Google Drives/Docs and professional communication Excellent time management skills Ability to interact with those we serve through a trauma informed approach and maintain strict confidentiality when handling sensitive information Ability to work independently is critically importantEDUCATION AND WORK EXPERIENCE Successful completion of the Insight Prison Project's Victim Offender Education Group Facilitator Training required Group facilitation experience highly encouraged IPP trained preferred Supervisory or coaching experience preferred Criminal Justice experience; lived or direct working experience with carceral populations/settings Restorative Justice experiencePHYSICAL REQUIREMENTS Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed Frequent and prolonged standing, walking, and sitting Lifting items that weigh up to 15 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activitiesADDITIONAL REQUIREMENTSThis position is contingent upon: Successfully obtaining clearance for positions working in a juvenile justice facility Submitting proof of clear TB results. Results dated within 60 days prior to hire date are acceptableWORK ENVIRONMENT Moderate to high noise level Work environment varies from site to site Some personal safety risk working in underserved communitiesGROWTH OPPORTUNITIESAt Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).

Created: 2026-04-02