Desktop/Network Support Technician
Robert Half - Greenville, NC
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Description Robert Half is partnering with a client to find a hands‑on Desktop / Network Support Technician to support day‑to‑day IT operations. This is a boots‑on‑the‑ground role ideal for someone who enjoys working directly with hardware, networking equipment, and end users in a fast‑paced environment. This role supports a Cisco‑based network environment and works closely with the Network Administrator on infrastructure and endpoint support. Day‑to‑Day Responsibilities + Provide hands‑on, on‑site IT support across desktop and network environments + Assist the Network Administrator with daily network operations and projects + Build, configure, and deploy PCs and desktops + Replace and refresh wireless access points (no cabling required) + Support Cisco switches and Palo Alto firewalls in a Cisco network environment + Perform wireless refreshes and access point replacements + Provide Tier II hardware break‑fix support for PCs, laptops, printers, servers, switches, UPS equipment, and related devices + Support end users as needed; role requires regular interaction with non‑technical staff + Perform hardware, software, and network troubleshooting + Assist with backups, patch installs, incident resolution, and account maintenance + Perform preventive maintenance activities across IT systems Requirements + Hands‑on PC / desktop management experience + Experience building PCs and supporting endpoint hardware + Experience performing wireless refreshes and replacing access points + Strong comfort supporting network‑focused tasks on‑site + Experience with Tier II hardware break‑fix support + Ability to install, troubleshoot, and maintain hardware, software, and network systems + Comfortable interacting with end users; strong communication skills + Extroverted, team‑oriented, and reliable in an on‑site environment Nice‑to‑Have Skills + Experience supporting IT in an industrial or manufacturing environment + Experience using ticketing and systems management tools (e.g., SCCM, Active Directory) Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (and Privacy Notice (.
Created: 2026-04-02