Sales Associate-Home Appliances (Coral Gables)

Job DescriptionPrevious Sales Experience Preferred. Starting at $15.00 per hour during training, with the potential to earn commission on eligible sales once training is complete! Apply Today!JOB SCOPE:Responsible for performing consultative sales assistance and sales-support activities in assigned department(s) or selling area(s).JOB SUMMARY:The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.REPORTS TO:Assistant Store Manager for Assigned Department(s); Consultative Sales LeadResponsibilities/Skills/Experience RequirementsJOB DUTIES/RESPONSIBILITIES:Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutionsMeets or exceeds associate performance standards consistentlyUnderstands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the storeMaintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needsOptimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized proceduresCompletes required training in the expected timeframe, and participates in ongoing learning opportunitiesPartners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances and Furniture)Takes ownership for providing excellent customer experience and attends to other customer needs, including merchandise retrieval and assistance with merchandise handlingWorks on ready all day standards and merchandise support tasks (e.g., fitting room maintenance, straightening merchandise) when not assisting customersExecutes consistent operational and selling processes (e.g., credit application process, ratchet repair program)Educates customers on the Satisfaction Guaranteed return policyAssists in resolving customer issuesAdheres to merchandise protection standardsConstantly monitors customer flow for purposes of customer assistance and store securityUses basic internet navigation to access and print information and reportsPerforms other duties as assignedJOB REQUIREMENTS:16 years of age or olderREQUIRED SKILLS:Basic reading, arithmetic, and writing and oral communication skillsBasic Internet navigation skillsWorking while standing for long periods of timeReaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physicalmovements required by the jobLifting and holding up to 50 pounds, bulky and large-sized merchandisePREFERRED SKILLS:Sales experienceKnowledge of offered products and servicesAdditional Compensation ExplanationDraw versus Commission (D): paid the greater of either 100% commission or their draw rate for all hours worked. The Draw rate will never be below minimum wage

Created: 2026-04-02