Upholsterer
Norwegian Cruise Line Holdings Ltd - Miami, FL
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APPLY ONLINEIf you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.Ensures upkeep of ship's furniture and upholstery according to OCI standardsWorking Hours - Breaks:Working Hours are 8:00am until 6:00pmCoffee Break 10:00 to 10:30Lunch 12:00 to 13:00Short Coffee Break 15:00Responsibility and AuthorityGuest ExperienceDemonstrates genuine concern for guests' wellbeing at all times;Operational and AdministrativeDoes re-upholstery and varnish when requiredRepairs broken furnitureAssists Housekeeping on turnaround days for emergency maintenance inside staterooms and suites. (loose hinges, scratches on furniture, silicon in showers/ bathtubs, etc)Participates in weekly inspections of public areas together with General Manager, Chief Purser, Chief Housekeeper, and Staff Captain.Maintains an accurate inventory of all fabrics, tools available on boardInstalls carpets and wall paper when requiredAssists guests with repairing broken luggage, bags, shoes etc as required by the Chief Purser.Performs all other duties as requested by supervisor.The Upholsterer submits a daily maintenance report form VOM 19.01.16 Upholsterer Record Form describing the type of work performed and the number of hours worked. The report is verified and signed by the Chief Housekeeper.Note: the upholsterer reports directly to the General Manager. The Chief Housekeeper and Chief Purser are authorized by the General Manager to verbally assign small "emergency tasks'' when ever necessary. All big jobs are planned by the General Manager following instructions from shore side Hotel Operations. The Upholsterers will only execute verbal orders from the above referenced officers. All AVOs must be addressed to the Staff Captain as per established shipboard procedure. If necessary, and only on special circumstances, the upholsterers may help the Staff Captain if approved by the General Manager.FinanceResponsible for purchasing and ordering materials and tools required to perform assigned dutiesTraining and DevelopmentPromotes and Participates in Certified Cruise Professional Training ProgramIncorporates Signature Service standards of behavior in daily workSocialMaintains positive relationships with colleaguesRespects the privacy and rights of colleaguesPromotes cooperation and teamworkSafetyMonitor the practical application of the Company's policy, procedures and instructions.Immediately report to the Master any instances where the vessel is unable or fails to comply with any Company's policy, procedure, instruction, and any safety, environmental, or security requirement.Participate in crew and passenger safety drills according to instructions from ship's command;Complies with company safety and pollution prevention regulations;Education and ExperienceMust be fluent in English. Be able to perform basic geometrical and numerical calculations. Have a proven background of Upholstery and Carpentry experience with sufficient knowledge of fabrics and materials related to this field.Understanding of the highest level of service;Outgoing personality, open minded and flexible;Ability to work in an international environment;Ability to perform well under pressure;Impeccable grooming and excellent social skills;Well organized;EQUAL OPPORTUNITY EMPLOYERIt is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Created: 2026-04-02