Hybrid Collections Account Representative

This is a hybrid position in the Houston, TX area, candidates MUST reside in the Houston area and be able to work from home.Training starts April 20, 2026!!! This role will initially be in office for the first seven (7) weeks which will include four (4) weeks of training. The position will then transition to a Hybrid work schedule. | Full-Time | Competitive Pay + Monthly Bonuses Hybrid | Full-Time | Competitive Pay + Monthly BonusesJoin ARS National Services Inc. - where your hustle meets opportunity.Why You Should Join UsYou're a confident communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform - and the tools - to shine.We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment.What's in It for You?$16-18 per hour depending on level of collections experienceHourly rate bump after training graduationPerformance-based monthly bonus opportunities100% Remote in Jacksonville - We supply the gear, you bring the energy60%+ in Office in Houston and 40% RemoteCareer development + promotion potentialFull benefits (Medical, Dental, Vision, 401k)Paid Sick Time, Vacation Time, and 8 paid holidaysA team that supports, trains, and wants to see you succeedWhat You'll DoHandle inbound/outbound calls with empathy and confidenceAnalyze financial situations and offer tailored solutionsNegotiate payment plans, settlements, and full repaymentsStay sharp with quality and FDCPA complianceKeep accurate records and collaborate with team leadsEngage with your team on camera during shiftsWhat You Bring to the TableHigh school diploma or GEDStrong communication skills - assertive, clear, and professionalCritical thinking + active listening = your superpowersComfort with basic math (yes, you'll be working with percentages!)Collections, sales, or call center experience? That's a plus!Basic computer skills & reliable high-speed internetYour ScheduleMon-Fri: 8AM-5PM or 9AM-6PMOne evening per week: 10AM-7PM or 12PM-9PMOne Saturday per month: 8AM-12PM or 9AM-1PMAre You Camera-Ready?This role will initially be an Onsite position in the Katy / Houston area, and will transition to a Hybrid role after the first seven (7) weeks of employment. However, you'll still be an active, visible part of the team. During work hours, expect to be on camera and engaged - just like in the office (but better coffee and comfier clothes when working from home).Let's Make It OfficialIf you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We'll bring the support.Click "Apply Now" to join ARS and be part of a team that values integrity, commitment, and growth.DISCLAIMERARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.ARS National Services. Be MORE. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02