Business Analyst

Actalent is currently seeking a qualified Business Analyst for a position in Vancouver, WA. This Business Analyst position is located in Bonneville Power Administration's (BPA's) Operational Technology (J) organization, in the Controls and Communications group (JT) and will provide support for efforts under the Telecom Governance Board. The position guides business stakeholders and facilitates gathering and analyzing information using standard tools and approaches to: help clarify business operations, functions, perform gap analysis, document/map current and future states, identify and evaluate solution alternatives, and define processes with clear roles and responsibilities. In addition, this position concentrates on collecting and analyzing data, analyzing workflow, and developing process analysis and decision support information and documents. This position will also assist the Controls and Communications Manager in overall Transmission Technology organizational analysis, strategy, and development. Responsibilities * Provide support for the Telecom Governance Board: business capabilities development and implementation, monitoring deadlines and preparation of status updates to Board members, stakeholders and sponsors, tracking communication traffic of Board email and updating available information and files on the Board SharePoint site, and calendar and schedule maintenance, as needed. * Provide program support, such as: * Logistical coordination * Technical writing and coordination/interpretation * Time management * Reporting on performance and accomplishments * Project management support * Facilitate large teams in problem solving, improvement opportunities using industry methodologies (i.e. Kanban, GE Workout or like tools/models). * Perform organizational maturity analysis, assess gaps, and draft maturity roadmaps based on BPA management goals and objectives. (Examples; ITIL, P3M3, CMMI). * Provide analysis and support in the development / draft and recommendation of tools for Board business capabilities, organizational alignment across Transmission telecom partners, and a roadmap for success. Collaborate and work with representatives from multiple organizations to drive alignment on telecom business objectives, goals, partnerships, and processes. * Research background and interview end-users, stakeholders and other interested internal parties (customers) to gather and understand customer / end-user requirements, which may include software solutions and/or business process, procedure or workflow development. Present solution recommendations for BPA management, executive, stakeholder consideration and approval. * Collaborate with Subject Matter Experts (SMEs), other analysts, specialists and teams to perform root cause analysis and lessons learned, as part of identifying opportunities to apply business or process improvement strategies. * Support the structure for, facilitate the planning of, and aid with development / draft, recommendation and implementation of BPA management approved initiatives, studies, analyses, and projects supporting business and process analysis and continuous improvement efforts. * Evaluate and assess business process change impacts and recommend appropriate change mitigation activities, and other organizational change management best practices. * Plan, facilitate and conduct working sessions to analyze and document/map current state processes and value streams, and future state processes and value streams. * Facilitate decision making to verify that key requirements of the future state are vetted and agreed to across the Transmission Technology/Transmission Value Chain. * Perform all analytical tasks related to a project, including requirements definition, validation, management and supporting documentation (i.e. process flows, user stories, use cases) and related testing; assist BPA management with implementation activities that contribute to system, process, and/or business improvements. * Provide background information, technical input, options and recommendations that facilitate decision-making and that will enable key requirements of improvement projects, project milestones and/or implemented solutions to be met. As requested, perform appropriate testing of recommended and/or management-approved solutions, which may include creating / drafting and recommending new analytical tools or components, new or revised workflows, processes, standards, business-case criteria, and/or risk mitigation measures. * Facilitate the definition and documentation of business and functional requirements. Conduct user/stakeholder interviews and facilitate joint requirements sessions. * Create requirements documentation, review with user representatives, recommend priorities and obtain user signoff. Manage the requirements documentation created and map it to specific delivery releases and schedules. * Create use cases, process models and activity diagrams to support a project, coordinate efforts with business process activities when needed. Verify with user representatives that use cases and process models accurately portray specific business processes. * Collaborate with staff and user representatives to verify that all user requirements are accommodated. Participate in user/stakeholder review of program/project artifacts and obtain signoff. * Trace acceptance criteria to business and functional requirements and support the development of test plans. * Provide input to program/project managers on schedules and program/project plans with particular emphasis on analysis-related activities. * Collect and develop detailed descriptions and specifications of user needs, business rules, functionality and steps required to develop or modify business solutions. * Develop and maintain effective client and stakeholder relationships. Work with clients and stakeholders to understand and facilitate requirement changes including changes in scope. * Translate business requirements into definitions and solutions. Identify problems, research alternatives, prepare presentations, recommend and assist BPA management with implementing solutions. * Collaborate with subject matter experts to establish the technical vision and analyze potential tradeoffs between usability and performance needs; work with appropriate BPA manager / personnel to reconcile, recommend, and determine acceptable "tradeoffs". * Draft and recommend key project deliverable documents including requirements, process diagrams, workflow maps, project plans, and change management plans. * Develop /draft approximate documentation to validate repeatability of processes, to facilitate training of new analytical tools and to support business continuity and knowledge transfer. * Work with appropriate BPA manager / personnel to facilitate resolution of conflicting priorities and requirements, as well as conflicting team positions to build consensus among stakeholders and project team members. Qualifications * Associate's or Bachelor's degree in Business Administration, Management, Accounting, Computer Science, Engineering or a directly-related technical field is preferred. * 8 years of experience required with a Bachelor's degree in a directly-related field. * 10 years of experience required with an Associate's degree in a directly-related field. * 12 years of experience is required without an applicable degree. * Direct work experience and knowledge of business analysis and change management principles and methodologies with a solid understanding of how people go through a change and the change process. * Proficiency with Microsoft Office Suite products, including MS Word, PowerPoint, Excel, and Outlook. * Experience working with senior executive leaders, various management and supervisory levels, as well as front line employees. * Technical interviewing skills: * Possess functional/process interviewing skills in the business environment. * Possess ability to facilitate groups through process design and requirements gathering sessions. * Possess analytical skills to analyze data, identify quality assurance/quality control issues, and identify failure or maintenance trends. * Strong technical writing skills and the ability to present information in various forms such as textual, graphical and statistical. * Experience with project management, tools and phases of the project lifecycle. Job Type & Location This is a Contract position based out of Vancouver, WA. Pay and Benefits The pay range for this position is $54.00 - $59.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Vancouver,WA. Application Deadline This position is anticipated to close on Mar 31, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: * Hiring diverse talent * Maintaining an inclusive environment through persistent self-reflection * Building a culture of care, engagement, and recognition with clear outcomes * Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC-with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at .

Created: 2026-04-02