Hotel Manager - Hilton Chicago

Responsible for the overall operation of the hotel/. Oversees the activities of key guest contact departments including hotel operations and food and beverage/. Maximizes profitability as well as guest and team member satisfaction/. Implements and oversees the daily quality process at the hotel/. Serves as top operator in GM's position absence/. Consults with owners and corporate offices, as required/. Interviews, counsels and evaluates staff/. Property details: Hilton Chicago: Lake Michigan views near Soldier Field overlooking Grant Park, we're close to Buckingham Fountain, The Art INstitute of Chicago, and Wabash Arts Cooridor/. Walk to State Street Shopping/. Witing five minutes's ride are concerts and Bears games at Soldier Field plus Shedd Aquarium, Adler Planetarium, and Field Museum/. Enjoy our indoor pool, sundeck and Fitness Center with immersive spin bikes/. Please clickhere /(additional information on our property/. What will I be doing? Leads and manages hotel operations >+ Reviews and approves hotel operations and food and beverage department budgets, defining and directing changes, as required/. + Reviews forecasts and key performance indicators/. Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction/. + Ensures hotel implementation and compliance with daily quality process of Hilton Hotels Corporation policies and procedures as well as Brand Standards/. + Oversees the sales and marketing activity and results/. Leads and/or participates in sales and marketing strategy meetings/. Participates in efforts to secure business, as needed/. + Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded + Speaks with and responds to guests regarding service challenges + Consults with hotel owners as appropriate/. + Oversees hotel's interaction with the business community/. Management >+ Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel/. + Develops the skills and abilities of direct reports/. + Monitors high potential department heads and team member activity and ensures their growth within the company/. What are we looking for? Basic Qualifications: + 4 years of experience working as a full service hotel executive committee member + 5 years of hotel operations experience + Hands on experience with union partnerships + Experience working in a hotel of 501 rooms or greater + Convention hotel and group business experience Preferred Qualifications: + Prior general manager experience or hotel manager + Local market expertise + 4 year college degree in hospitality or an advanced degree Since being founded in 1919, Hilton has been a leader in the hospitality industry/. Today, Hilton remains a beacon of innovation, quality, and success/. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values/. Specifically, we look for demonstration of these Values: + Hospitality /- We're passionate about delivering exceptional guest experiences/. + Integrity /- We do the right thing, all the time/. + Leadership /- We're leaders in our industry and in our communities/. + Teamwork /- We're team players in everything we do/. + Ownership /- We're the owners of our actions and decisions/. + Now /- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability What will it be like to work for Hilton? What are we looking for? Basic Qualifications: + 7 years of experience working as a full service hotel executive committee member + 7 years of hotel operations experience + Hands on experience with union partnerships + Experience working in a hotel of 501 rooms or greater + Convention hotel and group business experience Preferred Qualifications: + Prior general manager experience or hotel manager + Local market expertise + 4 year college degree in hospitality or an advanced degree Since being founded in 1919, Hilton has been a leader in the hospitality industry/. Today, Hilton remains a beacon of innovation, quality, and success/. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values/. Specifically, we look for demonstration of these Values: + Hospitality /- We're passionate about delivering exceptional guest experiences/. + Integrity /- We do the right thing, all the time/. + Leadership /- We're leaders in our industry and in our communities/. + Teamwork /- We're team players in everything we do/. + Ownership /- We're the owners of our actions and decisions/. + Now /- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability What will it be like to work for Hilton? The estimated annual salary for this role is between $195,000 and $210,000 and is based on applicable and specialized experience and location/. Additionally, this role is eligible for an annual bonus and Long/-Term Incentive subject to Hilton's applicable bonus and incentive plan guidelines/. Hilton is proud to have an award/-winning workplace culture ranking/#1 Best Company To Work For in the U/.S/. /(support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits/. Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - for you and your family + Best/-in/-Class Paid Time Off /(PTO/) + Complimentary Meals in the Team Member Restaurant + Complimentary Access to the Hotel Athletic Club + Go Hilton travel program: 100 nights of discounted travel + Mental health resources including Employee Assistance Program, subject to eligibility + Parental leave to support new parent + 401K plan and company match + Employee stock purchase program /(ESPP/) /- purchase Hilton shares at 15% discount + Continuing Educationopportunities + Career growth and development + Recognition and rewards programs Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full/-service hotels and resorts to extended/-stay suites and mid/-priced hotels/. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value/. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands /(Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day/. And, our amazing Team Members are at the heart of it all/! **Job:** _General Manager/Hotel Manager_ **Title:** _Hotel Manager /- Hilton Chicago_ **Location:** _null_ **Requisition ID:** _HOT0CAN7_ **EOE/AA/Disabled/Veterans**

Created: 2026-04-02