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Practice Manager

Spring Fertility - New York City, NY

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Job Description

Who is Spring Fertility?We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world's top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.Why should you join our team?We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.Role SummaryThe Practice Manager is the operational leader of their local clinic - they are responsible for setting the culture for excellence in the patient care and experience, ensuring the effective daily clinical operations of their clinic, partnering with their Medical Directors and providers, and driving operational alignment and excellence. The Practice Manager is on-site and engaged with their local team, offering guidance and support, mentorship, and ensuring they have the tools and resources needed to deliver a world class patient experience. They partner with a robust and capable shared services team including facilities, IT, HR, finance, and marketing to keep the clinic operating smoothly. The Practice Manager directly manages local clinical leads and administrative practice support roles.Day to Day ResponsibilitiesResponsible for direct oversight of non-clinical (front desk and administrative staff), clinical and day to day operations of the clinic including oversight of the nursing team, patient navigators, medical assistants, Responsible for creating a best in class patient centered experienceResponsible for interventions relating to patient concerns and escalations and resolving in a timely and thoughtful mannerResponsible for vendor and business associate contracts at the center level including but not limited to biohazard, scrubs, cleaning services, maintenance, and regulatory visitsResponsible for daily nursing, patient navigator, medical assistant and front desk coordinator schedules, PTO and timecard approvalResponsible for QC and oversight of provider(s) schedules and templates to ensure maximizing the patient experience, creating a thoughtful and productive provider schedule and ensuring billing and regulatory compliance with patient visitsHires, coaches and develops employees and responsible for regular employee training, coaching and performance reviewsWorks collaboratively with medical directors and providers within the practice operationsMonitors and trends Key Performance Indicators (KPIs) within the practice operationsDevelops, implements and coordinates training programs in conjunction with applicable departmentsDevelops and monitors corrective action strategies and action plansResponsible for site level P&L and budget Education, Licenses, CertificationsBachelor's of Arts or Bachelor's Of Science DegreeHealthcare and/or hospitality experience a plus!Minimum three (3) years of management experience Direct experience leading large multi-role teamsProven success in partnering with Medical Directors and Physicians at the practice level preferredEmployment TypeThis is a full time exempt position onsiteCompensationThe salary range for this role is $120,000-$160,000 annually. This role is eligible for an annual bonus. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees. BenefitsInvesting in You Today and TomorrowSupporting your well-beingCompetitive medical, dental, and vision plansPaid time off to recharge and enjoy personal timeAccess to BetterHelp therapy sessions for mental and emotional wellnessCommuter benefits and discounted rates on home, auto, and pet insuranceInvesting in your future401(k) with up to a 4% company matchComprehensive fertility and parental leave benefitsCareer development opportunities in a fast-growing organizationEmployer-paid life and disability insurance*Temporary and contract roles may not be eligible for all benefits listed aboveDon't have it all? We still welcome you to apply! At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities. We are scientists. We are humanists. We are passionate about fertility. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please give us a call!CCPA disclosure notice here.

Created: 2026-04-02

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