Project Coordinator I

What this Job Entails: Scope: Follows established procedures on routine workRequires detailed instructionsYour Roles and Responsibilities:Gather and maintain project requirement lists.Provides weekly project updates including action item updates.Schedules and coordinates project reviews and follows up on assigned actions.Effectively and accurately communicate status to the project team.Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.Takes part in organizing, attending and participating in stakeholder meetings.Documents and follows up on important actions and decisions from meetings.Collaborates with various regional teams responsible for project resources and ticket resolution.Assists with daily monitoring of the ticketing system, reassigning tickets where required.Produces regular reports as required.Assists with identifying trends or recurring problems and escalates to management for resolution.Assists with locating and defining new process improvement opportunities.Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionRequired Qualifications/Skills:Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years' related experience and/or training; or equivalent combination of education and experienceFlexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.Familiarity with Microsoft Excel and Google SuiteExcellent Communication skills, both verbal and writtenProactive attitude and dependableExcellent customer service skillsAbility to work both within a team and independentlyAbility to multitask and prioritize workloadAbility to use good judgment, as well as problem-solving and decision making skillsAbility to maintain confidentiality and professional decorumPreferred Qualifications: Understanding or previous experience with ticketing systems and/or project management systemUnderstanding of or previous experience in a technology driven environmentPhysical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersSalary Range$17.36 - $27.40 USD (Hourly)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through UHCNationwide Vision provided by UHCFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness Program provided by Goomi GroupEmployee Assistance ProgramWellness Days401k PlanBasic and Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Created: 2026-04-02