Quality Systems Specialist

Job Type Full-timeDescriptionCompany Summary: The International Code Council is the leading global source of model codes, standards, and building safety solutions. This includes product evaluation, accreditation, technology, training, and certification. ICC Codes, Standards, and solutions are used to ensure safe, affordable, and sustainable communities and buildings worldwide. While our roots are firmly planted in the development of the Codes and Standards, our growth allows us to offer many more services to support our Codes and Standards. ICC Evaluation Service (ICC-ES) is the industry leader in performing technical evaluations of building products, materials and systems for code compliance.Position Summary: The Quality Systems Specialist works with management and staff to ensure that the organization's quality systems are effectively implemented and maintained. The Quality Systems Specialist will be responsible for overseeing and managing the company's quality management systems in compliance with ISO ISO/IEC 17065.Essential Functions:Responsibility for the integrity and efficacy of the ICC-ES quality system. Ensure company's quality management systems maintain compliance with ISO ISO 17065 standard. Develop and maintain quality-system manuals, standard operating procedures, and other essential documents. Conduct internal audits to ensure compliance of operations with the documented quality systems. Establish records on internal deficiencies and their resolution. Resolve complaints from outside sources. Collect and analyze information on client satisfaction, utilizing the results to promote, throughout the organization, a sensitivity to client requirements. Maintain accreditations, and coordinate activities as necessary with accreditation bodies. Travel as necessary for accreditation activities and to ensure smooth operation of the quality systems throughout the organization. Perform other tasks as may be directed by the Conformity Assessment Group Management or Sr. VP, Quality SystemsPerforms other related duties as assignedRequirementsEssential Skills and Education/Experience:Bachelor's degree in Engineering, Quality Management, or a related field preferred Completion of ISO 9001 training/internal auditing course or equivalent knowledge/experience. Demonstrated knowledge of quality systems, including the creation and maintenance of quality documentation. In-depth knowledge of, and training/certification to ISO/IEC 17065, . Ability to prepare and present clear and concise written and oral reports. Ability to facilitate efficient and effective assessments of quality systems. Ability to train and lead staff in activities related to the quality systems, and in the preparation and presentation of written materials. Ability to communicate effectively, verbally and in writing. Ability to work as part of a team to deliver professional services. Ability to manage multiple priorities. Ability to manage change. Provides excellent customer servicePhysical Requirements: Ability to sit for extended periods while working at a computer or desk Occasional standing, walking, and reaching to access files or office supplies Manual dexterity for typing, filing, and handling office equipment Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents) Visual acuity to read printed and digital materials Auditory ability to communicate effectively in person and over the phone May need to climb stairs in multi-level office building Environmental Conditions:Indoor Office EnvironmentMust be able to work in standard office environment with artificial lighting and climate control Disclaimer: This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. ICC Family of Solutions offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance.ICC considers its employees to be its most valuable resource and the driving force behind ongoing growth and innovation. To foster this belief, the company provides programs that encourage professional development, support advancement opportunities from within, and acknowledge outstanding achievements.Salary Description up to $105k

Created: 2026-04-02