ServiceNow Field Technician

Our client is seeking a ServiceNow Field Technician to provide hands-on IT support across office and infrastructure environments. This role blends modern device management, ServiceNow incident and asset processes, and physical IT support. The ideal candidate is comfortable working both behind the scenes in systems and out in the field keeping offices running smoothly. This is an onsite position based in New York, NY.Starting at $24/hour.ServiceNow Field Technician's Responsibilities and Duties Support Intune and modern device management initiatives including Group Policy, patching, lifecycle management, and detect and remediate scripts Perform QA testing for endpoint management changes and updates Manage ServiceNow incident tickets, ensuring timely resolution and clear documentation Maintain CMDB accuracy in alignment with CSDM standards Create and update knowledge base documentation within ServiceNow Provide hands-on infrastructure support including cabling, data closet organization, and network rewiringServiceNow Field Technician's Qualifications and Skills Experience with Intune and modern endpoint management tools Working knowledge of ServiceNow, including Incident Management and CMDB Understanding of CSDM concepts and asset lifecycle management Hands-on experience with physical IT infrastructure and office technology Familiarity with security compliance monitoring and reporting Valid driver's license and willingness to travel locally as neededRightClick is an equal opportunity employer who agrees not to discriminate against any employee or job applicant irrespective of race, color, creed, alienage, religion, sex, national origin, age, disability, gender (including gender identity), marital status, sexual orientation, citizenship or any other characteristic protected by law.#LI-AM1#LI-Onsite

Created: 2026-04-02