Service Solutions Technician

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home.But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.Join us and lay the foundation for your success. Apply today!Job PurposeThe Service Solutions Technician role is a temporary assignment for Certified Field Inspectors who will operate within the service department. In this capacity, they support customers after installation by inspecting, maintaining, and enhancing existing foundation repair and water management systems. This role blends technical service with consultative solution guidance, ensuring each customer continues to receive the highest level of care.Duties and ResponsibilitiesExecute appointments scheduled with customersTravel to customers' home based on assigned appointmentsBuild long-term relationships with customers and professionally represent the companyRecommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and proceduresPerform annual customer maintenance visits, examining work previously completedPerform reactive service appointments, diagnose, and fix any issuesInstall additional products purchased by the customer as necessaryAdhere to safety regulations and procedures when carrying out responsibilitiesExamine solutions installed by the company and determine potential warranty or non-warranty workCommunicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as requiredIt is an essential function of this job that the employee regularly and reliably reports to work on time each working day.Other duties as assignedQualificationsCurrent Certified Field Inspector (CFI)1 or more years of proven sales experience preferred but not requiredConstruction/Home Improvement experience preferredProven customer relations experience preferredHigh school diploma or GED or equivalent experienceA valid, non-restrictive Driver's License is requiredWorking ConditionsRemote & Onsite: Reporting into and working remotely of Branch locationServicing area within territoryBase Pay + Commission with NO CAP on earningsAverage annual earnings $120,000Company Vehicle and Gas Card providedFull-time nonseasonal workPre-qualified, high-quality appointments, no cold-calling required!Advanced leadership training opportunities from a promote from within led cultureBenefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periodsEquity in North America's Leading Foundation Repair and Water Management CompanyNoticeThe statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.What we Provide:Competitive PayEmployee Company Ownership OpportunitiesIndustry Leading Training ProgramsLeadership Development and Career Growth TracksComprehensive and Affordable Benefits PackageTop Workplace with Award Winning Culture

Created: 2026-04-02