Logistics Customer Service Representative -CSR

To Apply for this Job Click Here Job ID: 825282 Logistics Customer Service Representative Overview Malone Workforce Solutions is hiring an experienced Logistics CSR for a fast-paced distribution center in Ladson, SC. This role supports inbound/outbound communication, order processing, issue resolution for logistics and supply chain operations. If you have strong communication skills and experience dispatching or as a CSR in a logistics or warehouse setting, we'd love to hear from you. Logistics CSR Highlights: Location: Ladson, SC Schedule: Monday-Friday, 8-hour shifts (some flexibility may be required) 1st Shift: 8:30am-5:00pm Industry: Distribution / Logistics Pay: Competitive, based on experience starting at $18.50/hour with immediate benefits package offered! Work Environment: Office role within a distribution center Logistics CSR Duties: Serve as the main point of contact for customers regarding orders, shipments, and delivery updates Process customer orders, returns, and billing adjustments Investigate and resolve shipping discrepancies and service issues Maintain accurate records of transactions, inquiries, and claims Communicate with internal teams and external carriers to ensure timely delivery Review and update address records, invoices, and customer account data Recommend improvements in customer service processes to increase satisfaction Serves as a backup for dispatcher Logistics CSR Requirements & Qualifications: 1+ years of experience of customer service in a logistics or distribution environment required Strong Excel and computer skills, and ability to learn internal systems Professional verbal and written communication skills Detail-oriented and able to multitask in a high-volume setting High school diploma or equivalent required Experience handling shipping documentation or working with carriers a plus Ready to bring your customer service experience into the logistics world? Apply today and help keep the supply chain moving smoothly! Malone Workforce Solutions is an equal opportunity employer 2000050 To Apply for this Job Click Here No tags.

Created: 2026-04-02