Engineering Technician

ESSENTIAL DUTIES & RESPONSIBILITIES * Supports various substation systems, including: SCADA, ethernet/serial communications, access control and surveillance/camera systems, performing the following activities: * Manages remote firmware updates, troubleshoots issues remotely, performs remote maintenance, and creates work requests for onsite field personnel. * Maintains consistent records and departmental databases related to SCADA documentation, fiber infrastructure and physical security systems. * Assists in the development and maintenance of procedures and work instructions. * Produces documentation and records to support regulatory (e.g. NERC CIP) and company requirements. * Collaborates with internal teams, contractors and external utilities to ensure timely execution of projects and adherence to standards. * Supports wiring and configuration of lab and testing setups as needed. * Advances continuous improvement initiatives for data and asset management. QUALIFICATIONS * Associate's degree in a technical specialty such as Electrical Engineering Technology, Management of Information Systems, or Computer Science; or relevant equivalent experience and/or education. * Experience with Genetec physical security software preferred. * Experience in troubleshooting and configuration of technologies such as computer networking, alarm systems, security cameras, control systems or serial communications. * Possesses sound analytical, problem-solving and documentation skills. * Ability to communicate effectively both verbally and in writing with superiors and individuals inside and outside the Company. * Ability to multi-task and work in a team environment. * Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint). * Ability to learn and utilize job specific software. * Ability to lift 20lbs Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

Created: 2026-04-02