Program Coordinator

Support Program Management team in the review and evaluation of new business, renewal submissions and audits. Work with brokers regarding any outstanding and/or incomplete new business and renewal submission activity. Support member development activities by tracking activity in company CRM system. EDUCATION AND EXPERIENCE: Bachelor's Degree or equivalency in a related discipline and at least two (2) years of experience in the insurance industry.SKILLS/COMPETENCIES REQUIREMENTS:Communicating effectively within the Captive Support Team and with the Program Management Team to ensure deadlines are met and the proper information is obtainedAbility to work independently and communicate activities/outcome with teamResponsive to assignments and communication on statusStrong technical aptitude including a high proficiency in Microsoft OfficeUnderstand company required information systemsExcellent written and verbal communication skillsOrganization; planning and prioritization skillsStrong analytical skills; problem solving and judgmentIntellectual curiosity to build an in-depth understanding of insurance and risk managementCommitment to meeting customer service demandsPositive attitude and commitment to support business cultureESSENTIAL DUTIES AND RESPONSIBILITIES:Review, prepare and submit documents for new and renewal business and audits.Accountable for ensuring information is complete and accurateCommunicates with various stakeholders and members to ensure that submissions are reviewed effectively Adhere to the various service level agreements for new business, renewals and auditsResponsible for invoicing of captive premiumProvide superior customer service to clients, brokers, fronting companies, and various service providersAssure company systems are accurate and up-to-dateCommitment to company valuesPRIORITIES: Accuracy, Timeliness, Broker-Service Provider-Client Relationships, Positive Team Attitude Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02