Bilingual Japanese IT Infrastructure Support Engineer

About the job Bilingual Japanese IT Infrastructure Support Engineer Summary:We're seeking a skilled IT professional to provide implementation, support, and maintenance for network and infrastructure environments. This role involves working with various technologies and requires strong problem-solving abilities.Key Responsibilities:Support Microsoft core business applications and virtualization environments (Citrix, Microsoft, VMware)Implement and support Microsoft Server technologiesMonitor and resolve issues for WAN/LAN connectivity, routers, firewalls, and security productsManage support tickets and document resolutions professionallyInterface with clients and vendors to implement projects and resolve technical issuesCollaborate with team members to achieve goals and improve servicesRequirements:Strong knowledge of Windows Server and Desktop Operating SystemsAbility to work remotely with minimal supervisionExcellent communication skills to explain technical concepts to clientsFluency in Japanese (reading, writing, conversation)Experience with networking hardware (switches, routers, firewalls) preferredRelevant technical certifications (e.g., MCSE, CCNA, CCA) desiredHands-on experience with LAN/WAN operations and protocolsAdaptability and quick learning abilityAnalytical thinking and attention to detailAdditional Information:Frequent travel within Southern California requiredValid driver's license and personal vehicle neededFlexible work schedule to support 24/7 operationsAbility to lift up to 60 lbs and heavier items with assistanceWillingness to perform duties outside normal responsibilities as neededWe offer a dynamic work environment with opportunities for professional growth. Join our team and help drive technological excellence for our clients!

Created: 2026-04-02