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Vir Healthway - White Plains, NY

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Job Description

Position Summary Process all inpatient, Ambulatory Surgery and private ambulatory registration which includes interviewing the incoming patient or his/her representative to obtain pertinent demographic and insurance data and obtain required signatures. Essential Functions and Responsibilities Include the Following: 1. Understands and adheres to the client Performance Standards, Policies and Behaviors. 2. Responsible for generating patient charts, ID bracelets, obtaining pertinent signatures, coordinating patient charts to include physician orders, medical consent and to direct patients to the appropriate ancillary department for testing. 3. Integrate the use of Davincian for insurance eligibility, copays and correcting registration error at the time of registration 4. Responsible for checking inpatient and ambulatory patient's valuables with the cashier and having the patient sign the Valuable Policy Release form which should be included in the patient folder. 5. Distribute a "Patient Guide" which includes a Patient Bill of Rights, Health Care Proxy and Medicare Notices. 6. Responsible for using the language interpreter for patients' preferred language is other than English. 7. Process patient pre-admission for all elective patients either by telephone or when patient arrives for pre -op testing. 8. Responsible for informing patients about their responsibilities at the time of pre-registration. 9. Responsible for entering ordered tests into Order Communication system to ensure that the ancillary departments receive appropriate testing orders through the computer system. 10. Ensures that the patient chart is completed in a comprehensive, accurate manner, giving attention to proper chart alignment. 11. Responsible for setting up patients charts for the following day. 12. Responsible for auditing patients' charts for JACHO compliance. 13. Prepares inpatient, Ambulatory/Endoscopy daily list printed from the OR scheduling system. 14. Responsible for credit card verification and POS collection. 15. Responsible for completing the pre-certification process on the weekends for those insurance carriers mandating the completion of the process on the weekend. 16. Responsible for escorting patient to Ambulatory Surgery unit. 17. Responsible for Press Ganey patient satisfaction 18. Performs all other related duties as assigned Education & Experience Requirements • High School Graduate Diploma required • Abel to type 45 wpm • Previous hospital experience preferred • Ability to use basic office equipment and knowledge of CTR computer terminals a plus • Medical terminology required. Core Competencies Ability to cooperate with others Must be able to communicate and converse with patients and write in the English language. Effectively communicate with internal and external customers Integrity to handle the confidential aspects of work Retains composure under stress Physical/Mental Demands/Requirements & Work Environment • Ability to remain in a stationary position 50% of the time • Must be able to move around inside the office to access charts, physicians' order and patients' charts from the printer. • Must be able to constantly move from Admitting to ATC, Radiology and Ambulatory unit to escort patients for their test/ procedure. • Must be able to communicate with patients when they come in for a test or procedure and able to communicate with patients who have questions about their bills /financial obligations. Must be able to convey and exchange accurate information • Must be able to recognize patients when they arrive at the reception area and greet patients • Must be able to inspect patients' charts for accuracy. • Must be able to transport patients in a wheelchair from Admitting to Ambulatory Unit. • Must be able to Observe a Tele Tracking monitor for extended period of time • Must be able to constantly operate a computer, scanner and credit card machine. • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the hospital switchboard, saved on a disc. (Standard for all Job Descriptions)

Created: 2026-04-02

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