IT Support Specialist (1099)

About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority-owned, CVE-verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations.About the Position:TJFACT is seeking a proactive and solutions-oriented IT Support Specialist to manage and evolve our internal technology infrastructure by supporting our corporate office in downtown Atlanta, GA.This hybrid 1099 contractor role will serve as our primary IT resource, replacing outsourced services and overseeing end-to-end support, systems administration, integrations, workflow automation, and ongoing optimization of our technology stack. The ideal candidate is highly organized, technically strong, and comfortable operating independently while supporting a fast-paced professional services environment.KEY RESPONSIBILITIES:IT Operations & SupportProvide day-to-day technical support for employees (hardware, software, networking, MFA, access issues, etc.)Manage employee onboarding and offboarding:Account creation (Microsoft 365, SharePoint, Costpoint, etc.)Device setup, configuration, and deploymentAccess removal and equipment reassignmentMaintain inventory of devices, licenses, and IT assetsConduct periodic cost audits of IT products, subscriptions, and servicesManage and maintain the company website, performing updates and coordinating technical changes as neededSystems Administration & ConfigurationAdminister Microsoft 365 (Admin Center, Exchange, Teams, SharePoint)Configure and maintain SharePoint sites, automations, and interdepartmental workflowsDevelop and maintain integrations between Microsoft 365 and ERP systems (e.g., Costpoint)Provide user support and basic configuration troubleshooting within ERP platformsMonitor systems and maintain adherence to industry-standard security practicesTechnology Development & Process OptimizationDevelop and maintain Business Intelligence (BI) dashboards and reporting toolsProvide BI training to users (basic and advanced levels)Evaluate and implement AI tools and automation platforms to enhance operational efficiencyDesign and optimize cross-departmental workflows to improve scalability and reduce manual processesTraining & DocumentationDeliver training on new tools, workflows, and system enhancementsCreate and maintain documentation for system configurations, standards, and proceduresDevelop user-friendly guides and best practice materialsREQUIRED QUALIFICATIONS:5+ years of IT support and/or systems administration experienceHands-on experience administering Microsoft 365 (Admin Center, Exchange, Teams, SharePoint)Experience building SharePoint workflows and automationsExperience with Business Intelligence tools and reporting platforms (e.g., Cognos or similar)Experience with workflow automation tools (Power Automate, Zapier, or similar)Strong troubleshooting and technical problem-solving skillsAbility to manage multiple concurrent priorities independentlyExperience creating technical documentation and delivering user trainingStrong communication skills with the ability to translate technical concepts to non-technical stakeholdersWorking knowledge of cybersecurity best practices within cloud-based environments PREFERRED QUALIFICATIONS: Experience in a Government Contracting (GovCon) environmentFamiliarity with CMMC requirementsExperience supporting or configuring Deltek CostpointWebsite maintenance experience (WordPress, Webflow, or similar)Experience implementing AI-enabled workflow or automation toolsKnowledge of cloud-based integrations and API-driven platformsTJFACT is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02