Managing Principal, Travel & Hospitality Consulting

We are seeking a dynamic and strategic Managing Principal to lead our Travel & Hospitality Consulting practice, driving impactful engagements with industry-leading organizations. The successful candidate will bring robust expertise, entrepreneurial agility, and a client-centered approach to advance transformation initiatives across the Travel, Hospitality, and Leisure sectors.Req: 948419562ResponsibilitiesBuild and expand trusted C-suite and senior stakeholder relationships within Travel, Hospitality, and Leisure clients (airlines, hotels, resorts, cruise, OTA, TMC, loyalty platforms), driving measurable value across existing accounts and identifying industry-specific up-sell and cross-sell opportunitiesLead business development and pre-sales efforts for Travel & Hospitality client engagements, including proposal and SOW development, executive presentations, and shaping transformation roadmaps aligned to guest experience, operations, and revenue growth prioritiesProvide subject matter expertise in Travel & Hospitality transformation initiatives, partnering across EPAM horizontals to deliver large-scale programs spanning digital guest experience, loyalty, reservations, operations, revenue management, and platform modernizationLead consulting engagements delivering billable client work, owning requirements definition, solution design, and execution oversight for complex, multi-workstream programsApply EPAM methodologies to design and implement industry-relevant strategic and technology solutions, balancing speed, scalability, and operational realities unique to Travel & Hospitality environmentsAnalyze industry trends and client challenges (e.g., post-pandemic demand shifts, personalization, operational resilience, data/AI adoption, cost pressures) and contribute to Travel & Hospitality go-to-market offerings, reusable assets, and acceleratorsDevelop thought leadership in the Travel & Hospitality sector, including white papers, POVs, conference presentations, and client-facing materials to strengthen EPAM's market positioningBuild and scale onshore/offshore consulting teams with Travel & Hospitality domain expertise, ensuring consistent delivery quality across global engagementsMentor and develop consultants, strengthening industry acumen, consulting rigor, and client impact across the practiceRequirements15+ years of experience in management consulting or as an industry practitioner, with significant exposure to Travel, Hospitality, or Leisure organizations10+ years of senior client engagement experience, including advising executives on industry-specific transformation initiativesDemonstrated expertise across Travel & Hospitality business functions, such as:- Guest/customer experience & personalization- Loyalty and CRM ecosystems- Reservations, distribution, and booking platforms- Revenue management, pricing, and demand forecasting- Operations, workforce, and supply chain optimizationProven ability to translate Travel & Hospitality business challenges into actionable technology and process solutionsStrong experience leading large, multi-disciplinary consulting teams in an onshore/offshore delivery modelHands-on experience with program and project leadership, including scoping, estimates, requirements, and delivery governance across complex implementationsAbility to communicate complex business and technical concepts to executive audiences through compelling presentations and written materialsPractical experience with process mapping, business case development, hypotheses-based analysis, and solution evaluation in large-scale environmentsTrack record of success in business development, account expansion, and pre-sales support within Travel & Hospitality or adjacent industriesExperience working in fast-paced, entrepreneurial consulting environments with a strong commitment to client service excellenceFamiliarity with Agile delivery models is preferredWe offer/BenefitsMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)Paid Holidays - nine (9) total per yearLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase ProgramIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) ProgramFor remote work in New York City only.EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $200,000-$250,000 USD. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.Applications will be accepted on a rolling basis.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.Why Choose Us2023 Most Loved Workplace 2024 Best Place to Work 2024 2024 Sitecore's Partner Experience Awards Affirmative Action Obligations as a U.S. Government Federal ContractorAs a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of individuals with disabilities and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM's Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment. Equal Employment OpportunityEPAM Systems, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.Accessibility for Applicants with DisabilitiesEPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.EPAM Systems, Inc. participates in eVerify. Pay Transparency Non-Discrimination ProvisionEPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2026-04-02