Training Coordinator

Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings. We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity, and we are looking for quality individuals to join our team. Working for a family-owned company provides you with the opportunity to wear many different "hats," make a difference every day, and have fun doing it! We are committed to being an Employer of Choice in Southern Wisconsin and offering our employees a variety of traditional and unconventional benefits.We are currently accepting applications for a Training Coordinator in our State-of-the-art manufacturing facility in Watertown, WI, conveniently located between Madison and Milwaukee. This is a regular, full-time hourly position. This position will work Monday-Friday day shift hours but will require some overlap on nightshift, plus overtime as requested. BENEFITS:Health, Dental, Vision Insurance (Low deductible and copays, LASIK reimbursement, Adult orthodontics)Company-paid Life and Disability Insurance401(k) Match - up to 5% Paid Vacation, Personal and Volunteer days plus 11 holidaysPaid maternity/paternity leaveWellness: Free fruit, insurance discounts, gym and run/walk/bike event reimbursement, free wellness checksScholarships - Employee, spouse, and childrenCollege Savings Match - 529 plansSummer Camp Reimbursement - children of employeesTuition reimbursement Employee appreciation events Onsite Fitness FacilityFree chocolate and coating!Annual Bonus Potential - 5%+JOB SUMMARY: The primary responsibility of the Training Coordinator is to ensure good quality training and education in an effort to achieve operational excellence. The Training Coordinator also serves as a critical member of the new hire orientation team for all new employees. This role manages the completion of SOPs, FYIs, training exams, and other tools and resources required to meet our training and certification goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Key member of the New Hire Orientation TeamAssist HR Team in organizing new hire orientationDeliver key trainings and plant toursWork with Production Supervisors to ensure training goals are met and shifts have well-balanced skillsetsWork with supervisors to determine certification areas that are in the most need or best fit the skills of new hiresInitiate and monitor basic operator trainingOrganize and deliver training bindersSpot check for completion and understanding during the training process for all employeesMaintain tracking for completion dates, due dates, and next training for all employeesControls Alchemy and hands-on examsVerifies certifications have been entered and that all required documentation is on fileCreate, Review and update SOPs on a regular basis (at least annually)Track FYIs and verify that all SOP's are updated with informationManage associated trackersMaintain training documents and all other training-related documentation, including Safety and QualityResponsible for creating, maintaining, and updating all LOTO documentation including verifications. Report on Key Performance Indicators (KPIs) and maintain accurate progress updatesOwns the Hands-on Training for Safety through Safe Food 360 Owns the SISTEM e-Learning process for all training typesOrganize training daysAssigning training plans for certificationsFollow up on any missed trainingWork with other facilities to ensure best practices and develop consistency.Perform all tasks assigned by the supervisor, while following all company, safety, and quality policies and procedures.Maintain regular attendance at work and work overtime as needed.QUALIFICATIONS:EDUCATION / EXPERIENCE:High School Diploma or equivalent3 years of complex industrial experience (machine operation, troubleshooting, multi-tasking, etc.) preferred Experience as a trainer is preferredIntermediate to advanced computer skillsKnowledge of Microsoft Excel, D365, Microsoft Navision, Plant Control Systems, and/or Label Management would be helpfulSKILLS AND ABILITIES: Leadership skillsExcellent computer skills strongly preferredExcellent oral and written communicationOrganizational skillsSelf-starterAbility to work independently or in a team settingAbility to perform tasks on production floor as neededSpeak, write and read in EnglishPerform math at an intermediate level (multiplication, division, fractions, etc.)Work with allergens, such as peanut, soy, milk, etc.Positive, can-do attitude and flexibility to perform a variety of tasksMulti-tasking, problem-solving and decision-making skillsAccuracy and attention to detailCQC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status, race, color, religion, sex, national origin, sexual orientation, gender identity or any other characteristic protected by law. For more information, please visit our website at #ZR

Created: 2026-04-02