Patient Account Specialist Lead-Onsite
Sigma Inc - Houston, TX
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Patient Account Specialist Lead (Medical Billing & Collections – Epic/Meditech) Houston, TX (Onsite) Contract: 3 Months Schedule: Monday–Friday About the Role We are seeking an experienced Patient Account Specialist Lead with a strong background in medical billing, collections, and accounts receivable (AR follow-up) in a hospital setting. This role is responsible for driving account resolution, insurance follow-up, and revenue cycle performance, ensuring compliance with Medicare, Medicaid, and payer guidelines. The ideal candidate will have hands-on experience with Epic and Meditech, along with a proven ability to manage complex patient accounts and collections processes while maintaining a high level of patient and client satisfaction. Key Responsibilities Lead and perform medical collections and accounts receivable (AR) follow-up activities Resolve patient accounts through effective communication with patients, insurance companies, and third-party vendors Handle insurance verification, claims follow-up, and denial resolution Ensure compliance with hospital policies, Medicare, Medicaid, and federal/state regulations Work within Epic and Meditech systems to manage billing and collections workflows Monitor and improve account resolution timelines and collection performance Collaborate with internal teams and external stakeholders to ensure accurate reimbursement Support team operations and contribute to a high-performing revenue cycle environment Required Qualifications 5–7 years of experience in medical billing, collections, or accounts receivable Strong experience in a hospital or healthcare setting Hands-on experience with Epic and Meditech Knowledge of Medicare and Medicaid billing processes Experience with insurance verification, claims processing, and account resolution Strong understanding of revenue cycle management (RCM) Excellent communication and problem-solving skills Preferred Qualifications Prior experience in a lead or senior-level role Background in insurance claims or payer-side operations Familiarity with denials management and reimbursement processes College degree or healthcare billing certification (preferred but not required) Why Join Us? Opportunity to work with a leading healthcare organization Gain experience in a fast-paced hospital revenue cycle environment Collaborative and professional team setting Immediate impact on billing accuracy and revenue recovery Keywords for Search Optimization Patient Account Specialist, Medical Billing, Medical Collections, Accounts Receivable, AR Follow Up, Revenue Cycle, Epic, Meditech, Medicare, Medicaid, Insurance Verification, Claims Resolution, Hospital Billing, Healthcare Collections
Created: 2026-04-02