Doughnut Dealer - Lead- Craig Store

SUMMARY OF RESPONSIBILITIES Our Doughnut Dealer Leads (Crew Leaders) are key to the smooth running of a shift by ensuring great service and accurate cash handling. ESSENTIAL FUNCTIONS • Interact with employees, customers, and vendors in a positive, professional demeanor - always being of service to those around you. • Knowledgeable and proficient in each position within the store. • Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties. • Has safe access and manager authority regarding cash handling, refunds, voids and discounts • Ensure sanitation practices are being used in handling and preparing food in the kitchen. • Ensures all safety and security policies are being followed as set by the Company. • Trains and coaches employees during each shift to ensure Company and brand standards are being met. • Uses tools to accomplish goals, manage labor and control inventory. • Performs additional tasks as requested by Management and as needed to successfully run the store. REQUIRED EXPERIENCE • Experienced customer service associate. preferably having served in a shift lead role prior.• Must have valid health card • Legally able to work within State and Federal guidelines PHYSICAL REQUIREMENTS • Continuous standing and walking throughout the duration of each shift. • Bending, lifting, and carrying up to 50 pounds. • Constant face-to-face interactions with employees and customers. • Safely navigate in a fast-paced restaurant environment. • Ability to multi-task and remain positive in busy working conditions. WORKING CONDITIONS • Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closingresponsibilities. Our stores are 24/7! • Comply with the brand and Company uniform and hygiene policies. • Fun, fast-paced, upbeat environment

Created: 2026-04-02