Hospitality Associate

About PanthalassaThe open ocean is Earth's largest and most power-dense renewable energy resource. Panthalassa is harnessing that resource to generate the cheapest energy on the planet. Our mission is to provide abundant and affordable clean energy for everyone.Founded in 2016 and based in the Pacific Northwest, our team comes from diverse backgrounds in aerospace, naval architecture, marine operations, hardware, software, and research.About the RolePanthalassa is building core technology designed to operate in the harshest, most unpredictable environments on Earth-the world's oceans. That kind of work demands intense focus, fast iteration, and a team operating at a high level every day.The Hospitality Associate plays a vital role in enabling that focus through high-touch, reliable service. You'll oversee the workplace hospitality programs that keep our teams fueled, supported, and ready to perform at their best. This includes maintaining shared spaces at a consistently high standard, and managing daily kitchen and food service operations.This is a hands-on role for someone who takes pride in serving others through excellence, consistency, and proactive follow-through - and who doesn't just execute routines but improves them. You notice what's off, you fix it, and you come back with a better way to prevent it next time. Your work helps create a workplace that feels cared for, organized, and ready for anything.Workplace Hospitality + Daily OperationsPerform regular visual sweeps and hospitality resets across shared spaces (kitchen, break room, gym, conference rooms, and common areas)Maintain readiness of all conference rooms and collaboration areas: clean, stocked, and continuously usableMaintain workplace presentation at a high standard, especially in high-use and visitor-facing areasServe as a trusted onsite resource for day-to-day workplace needs, responding quickly and following through with discretion and good judgmentAnticipate needs before they become blockers - supplies, cleanliness, functionality, readinessIdentify recurring issues and propose improvements to routines, layouts, and workflowsSupport meeting setup and resets as needed, including quick turnarounds between sessionsProvide ad hoc hospitality support as needs arise across the organizationVendor CoordinationCoordinate service calls and maintenance for kitchen equipment and hospitality-related needsMaintain vendor relationships for food, beverage, and service providers; monitor quality and reliabilitySupport expense tracking and reconciliation for hospitality-related purchases as neededVisitor & Hospitality ExperienceHelp create a welcoming, professional experience for employees, guests, and vendors.Assist with light administrative tasks such as mail distribution, shipping support, or vendor coordination when neededFood & Beverage OperationsKeep the employee kitchen, dining areas, and coffee and beverage stations clean, stocked, and running smoothly throughout the dayMaintain inventory of snacks, beverages, coffee, and food service supplies; prevent service disruption with proactive orderingCoordinate weekly company lunches and company-provided meals, including vendor scheduling, setup, breakdown, and cleanupEnsure food handling safety and cleanliness standards are consistently metPartner with the Office Manager to evolve the program as the company scalesWho You AreYou're service-driven, observant, and take pride in running a space that helps people do their best work. You notice what's off before anyone else does - and you fix it. You can move quickly without being sloppy, and you balance urgency with quality. You don't just follow routines - you improve them. You value feedback and constructive criticism as a means to raise the bar on everything you touch.Qualities We're Looking ForExperience2+ years of experience in workplace operations, hospitality, events, facilities support, retail, or other high-touch service environmentsComfortable operating independently in an onsite role with minimal day-to-day oversightStrong organizational habits and familiarity with checklists, inventory tracking, and digital workplace tools (email/chat, ticketing or task systems such as Atlassian)Familiarity with food safety best practices; Food Handler card a plus or willingness to obtainAbility to lift and carry supplies, move furniture, and be on your feet for extended periodsQualificationsService-oriented with a strong sense of ownership for the quality of the workplace experienceProactive and observant - you anticipate needs rather than simply responding to requestsA practical systems thinker who notices patterns, improves routines, and helps keep operations running smoothlyStrong prioritization instincts and sound judgment in real timeClear communicator who follows through and takes accountability for outcomesCalm, capable, and adaptable in a fast-paced, evolving environmentDetail-oriented and consistent - you care about the final 10% that makes a space feel polished and well runPhysically present and hands-on; you enjoy being active throughout the day and supporting the team directlyWork EnvironmentThis role is onsite and active. You'll be regularly moving through spaces, lifting supplies, setting up rooms, and supporting real-time needs across the facility.Why This Role MattersPanthalassa's work is hard, fast, and deeply technical. A well-run workplace is a force multiplier-removing friction, supporting focus, and helping teams operate at a high level. This role is essential to creating an environment where people feel cared for, supported, and able to execute.Compensation and BenefitsIf hired for this full-time role, you will receive:Cash compensation of $28-$35/hourEquity in the company. We're all owners and if we're successful, this equity should be far and away the most valuable component of your compensation.A benefits package that helps you take care of yourself and your family, including:Flexible paid time offHealth insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)Vision insurance (the company pays 100% for full time employees, their partners, and dependents)Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSALocationThis is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.

Created: 2026-04-02