Video Room Technician

Title: Video Room Technician  Duration: 8 months  Location: NYC, NY Salary Range: $40 - $45 Required Skills & Qualifications High School Diploma, GED, or equivalent certification At least 1 year of Technical Operations experience At least 1 year of experience with IT systems and infrastructure At least 1 year of experience with desktop platforms and operating systems At least 1 year of experience with incident management and reporting tools Must have previous client experience working for this customer in the past 5 years Preferred Skills & Qualifications Bachelor’s Degree in Business, Information Systems, or Computer Science 1 year of experience with defining, implementing, and leveraging process management functions (change, incident, problem) 1 year of experience with ServiceNow 2 years of experience with Windows 10 2 years of Audio Visual experience 1 year of experience with Architectural and Wiring Drawings 1 year of experience in room control systems (Crestron or AMX) 1 year of experience with Audio Digital Sound Processing, Digital Sound Consoles, or Digital Lighting Consoles 1 year of experience with Cloud-based video conference platforms 1 year of mobile device support Day-to-Day Responsibilities Support and maintain technology Document and maintain Asset Inventory Database Manage incidents in the Enterprise Ticket system Support Zoom and Zoom Room Platform - Upgrade and Manage Zoom Devices through the Dashboard Support Digital Signage Platform Perform Preventive Maintenance on technology Perform User Acceptance Testing (UAT) Perform On-call duty rotation Perform After-hour and weekend Project work as needed Perform Remote support of enterprise devices Perform Remote support of fellow team members and other sites Manage Vendor relationships Operations Staff is to report On-Site Monday thru Friday (essential personnel) Company Benefits & Culture [Detail the company's benefits, such as health insurance, retirement plans, etc.] [Describe the company culture and work environment] [Include any additional perks or employee programs] For immediate consideration please click APPLY to begin the screening process with Alex.

Created: 2026-04-02