Signage Production Manager / Team Leader

We're hiring a proven production leader. FASTSIGNS of Hilliard is looking for a hands-on, accountable Production Manager to lead our back-of-house operations. This role requires someone who can manage a team, streamline workflows, ensure exceptional product quality, and keep jobs moving - all while creating a culture of pride, efficiency, and ownership. This isn't just about printing signs. It's about leading people, owning throughput, and building a high-performance production floor. What You'll Do Leadership & Workflow Management * Own the daily production schedule and job queue using Corebridge and internal systems. * Ensure every team member in the back-of-house knows exactly what they should be working on each day. * Run daily Production Workstart Meetings to align the team, communicate priorities, and prevent bottlenecks. * Manage the full production lifecycle - from design handoff to output, finishing, QC, and delivery/install coordination. * Oversee production across multiple stations and team members, ensuring smooth handoffs and clear accountability. * Manage and schedule installations with both in-house and external installer partners. * Conduct and coordinate site surveys as required to prepare for accurate quoting and successful installations. Team Development & Accountability * Train, coach, and cross-train the team on equipment, materials, processes, and safety protocols. * Set clear expectations and follow up with consistency to drive accountability and performance. * Foster a proactive, problem-solving team culture that values craftsmanship and continuous improvement. Quality Control & Final Product Oversight * Ensure every job leaving the building meets our high standards for quality, accuracy, and finish. * Reduce errors, reprints, and waste through strong process control and training. * Promote clean, safe, and organized work areas. Materials, Equipment & Maintenance * Maintain appropriate inventory of materials, substrates, vinyls, inks, etc. * Order supplies as needed - avoiding overstock while ensuring job readiness. * Operate and oversee maintenance of: * Epson SureColor V7000 UV Flatbed * Epson SureColor S60600 Roll-to-Roll Printer * Kala Mistral Laminator * Mimaki CG-160 FXII Plotter What You Bring * Proven success managing production workflows and leading a team in a sign shop, print facility, fabrication environment, or similar. * Strong ability to organize, prioritize, and move multiple jobs through production efficiently and on time. * Deep technical knowledge of printing, laminating, cutting, vinyl application, and sign-making processes. * Clear, calm communicator who can coach peers and drive team-wide accountability. * Able to manage people and product - not just machines. * Proficient with production software (e.g., RIP platforms, Corebridge, Flexi, Onyx). * Physically capable of lifting 50+ lbs, standing for long periods, and working with tools and substrates hands-on. Bonus Points For * Experience with vehicle wraps, ADA signage, LED-lit or dimensional signs. * Install or fabrication background (including CNC/router or electrical signage). * Experience training teams or implementing new production systems or layouts. What You'll Get * Consistent Monday-Friday daytime hours * Paid holidays and time off * Leadership autonomy - and full ownership of production * Opportunity to shape and grow a strong team * Access to advanced sign-making tools and technology * A role that makes a visible difference in the success of local businesses Who You Are * A production expert who thrives on momentum and ownership * A calm, consistent leader who drives clarity and focus * A "get-it-done" operator who doesn't wait to be told what to do * A coach and teacher, not just a doer * A believer in quality, process, and pride in the final product

Created: 2026-04-02