Client Account Representative

Company DescriptionAbout UsAt Captura Hall, we believe that every event tells a story. Located in the heart of Saint Louis, MO, we are a premier venue and event management company specializing in creating unforgettable experiences for corporate, social, and community gatherings. With a dedicated team and a passion for excellence, we provide comprehensive event planning services that bring visions to life.Job DescriptionJob DescriptionCaptura Hall is seeking a professional and motivated Client Account Representative to join our team in Saint Louis, MO. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and exceeded. You will work closely with internal departments to deliver exceptional service and support, while identifying opportunities to strengthen relationships and contribute to business growth.ResponsibilitiesManage and maintain client accounts with professionalism and attention to detailServe as the main liaison between clients and internal teamsAddress client inquiries and resolve issues in a timely and efficient mannerTrack client satisfaction and implement improvements where necessaryAssist in developing account strategies that align with client goalsMonitor project timelines and ensure deliverables are metGenerate reports and updates on account performanceCollaborate with sales and marketing teams to identify upselling opportunitiesQualificationsQualificationsBachelor's degree in Business, Communications, or a related field preferred1-3 years of experience in account management or client servicesExcellent communication and interpersonal skillsStrong problem-solving abilities and attention to detailAbility to multitask and manage time effectivelyProficient in Microsoft Office Suite and CRM softwarePositive attitude and a proactive approach to client satisfactionAdditional InformationBenefitsCompetitive salary ($58,000 - $64,000 annually)Opportunities for professional growth and career advancementHealth, dental, and vision insurancePaid time off and holidaysOngoing training and development programsSupportive team environment and inclusive workplace culture

Created: 2026-04-02