Catering & Events Sales Manager

About the job Catering & Events Sales Manager The Coffee Class - Las Vegas, NVFull-Time | Hybrid / Remote (Las Vegas-based preferred)Role OverviewThe Catering & Events Sales Manager owns the growth, follow-up, and conversion of all catering and event opportunities across The Coffee Class locations. This role is sales-driven and execution-focused, responsible for responding to inbound inquiries, persistently following up on quotes, reactivating past clients, and proactively developing new catering and event relationships.This position does not manage daily café operations. It exists to drive catering revenue, protect leads from stalling, and ensure opportunities are either closed or clearly disqualified.What Youll DoCatering & Event Sales ExecutionServe as the primary owner of all catering and event inquiries from first contact through confirmation.Respond to inbound catering leads quickly and professionally.Conduct persistent follow-up via phone and email on all open quotes until closed or declined.Proactively reach out to past catering clients to drive repeat business.Identify and develop relationships with offices, organizations, and event planners.Maintain accurate lead and order records in Toast Catering and internal tracking tools.Sales Growth & Pipeline ManagementOwn a live catering sales pipeline with clear next steps on every opportunity.Track response times, follow-up activity, conversion rates, and revenue.Identify patterns in lost sales and recommend changes to menus, pricing, or process.Work closely with café leadership to align capacity, lead times, and execution.Event & Order CoordinationConfirm order details, logistics, and expectations with clients.Coordinate internally with General Café Managers and Kitchen Managers for fulfillment.Ensure confirmed orders are entered accurately into Toast Catering.Protect brand standards through clear communication and preparation.What Success Looks LikeFast response times on all inbound catering inquiriesHigh follow-up consistency (no dropped leads)Increased catering conversion ratesGrowing repeat catering clientsClear visibility into catering pipeline and outcomesQualifications2+ years experience in catering sales, event sales, hospitality sales, or group diningComfortable with phone-based follow-up and closingProven ability to manage multiple opportunities simultaneouslyStrong organization and accountabilityExperience with Toast Catering, CRM tools, or sales tracking systems preferredSelf-directed and comfortable owning resultsCompensation & StructureBase Salary: $58,000/year (paid weekly)Incentive:10% commission on all catering and event revenue after $50,000 annuallyAnnual commission cap: $50,000Paid quarterly based on collected revenueClassification: Full-Time, ExemptReports to: CEO (initially)Works closely with: Director of Operations, General Café Managers, Kitchen ManagersBenefitsHealth InsurancePaid Time Off (PTO)Free MealsRemote flexibility during initial phase, with potential transition to hybrid as programs scaleWho You AreYou are a sales-minded hospitality professional who follows up without hesitation, keeps opportunities moving forward, and takes ownership of results. You are comfortable picking up the phone, tracking details, and closing loops. You understand that catering sales require urgency, persistence, and operational awareness-and you enjoy building repeat business through reliability and responsiveness.

Created: 2026-04-02