Project Manager

KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.  Job Title: Project Manager Work Location & Reporting Address: Richardson, TX 75082 (Remote work is allowed.) Duration: 6 Months Job Description: Job Details: Must Have Skills: Project management, Informatica, Teradata Nice to have skills: Domain Utility, Energy Detailed Job Description About the Role: We are looking for a seasoned Technical Manager to lead and manage a mission-critical 24 7 production support project. " The ideal candidate must bring strong delivery management capabilities combined with hands-on technical expertise in Informatica PowerCenter, Teradata, and Oracle. " The role requires excellent leadership, operational discipline, and a strong focus on incident and problem resolution. " Ensure application availability and meet SLA requirements (incident response, resolution times). " Lead daily/weekly review calls, operational dashboards, and incident status updates. " Communicate impact analysis, timelines, and mitigation strategies for major incidents. " Track recurring issues and drive permanent fixes. " Identify inefficiencies in support workflows; implement improvements. " Optimize cost without sacrificing quality of service. " Should have experience in analyzing, designing, developing, implementing and testing of various client/server applications like BI & ETL on Data Warehousing environment. " Knowledge and experience with Full Software Development Life Cycle " Experience with Lean or Agile development methodologies " Excellent verbal and written communication skills " Willing and be available to work with India based offshore team. Though most of this work is related to Knowledge Transfer, project development and support related handover meetings during shift changes, Weekly/Daily Stand-up meetings, deployment activities during production deployment etc., not limited to this. " Drive a culture of accountability, collaboration, and continuous learning. Key Responsibilities: Project & Delivery Management " Lead end-to-end delivery of a 24 7 support project, ensuring SLA compliance and operational stability. " Manage distributed/onshore offshore teams supporting production workloads. " Oversee incidents, problems, and change management adhering to ITIL processes. " Perform root cause analysis, trend analysis, and continuous service improvement initiatives. " Manage stakeholder communication, escalations, and periodic service reporting. Technical Responsibilities " Provide escalation-level expertise in: o Informatica PowerCenter (ETL workflows, mappings, debugging, performance tuning) o Teradata (SQL, utilities, performance improvements, data warehousing concepts) o Oracle (PL/SQL, schema design, tuning, job failures) " Monitor and manage batch cycles, production deployments, and job orchestration. " Partner with infrastructure and engineering teams to improve platform stability. Team & Process Leadership " Lead, mentor, and coach support engineers and analysts. " Ensure SOPs, runbooks, and knowledge artifacts are maintained and continuously improved. " Identify automation opportunities, reduce manual effort, and improve MTTR. " Support audit, compliance, and risk management activities. Required Qualifications: " 12+ years of overall IT experience, with significant exposure to production support environments. " Minimum 5 years of experience as a Project/Technical Manager or Service Delivery Manager. " Demonstrated hands-on expertise in: o Informatica PowerCenter o Teradata SQL and utilities o Oracle PL/SQL " Strong experience supporting 24 7 operations and leading global teams. " In-depth understanding of ITIL incidents, problems, and change management. " Strong communication, stakeholder management, and crisis-handling skills. Preferred Qualifications: " PMP, PRINCE2, ITIL v4, or equivalent certifications. " Experience with job schedulers (Control-M / Autosys / UC4). " Exposure to cloud migration or cloud-native data platforms (AWS, Azure, GCP). " Experience working in Agile or DevOps-focused environments. Soft Skills: " Excellent leadership and team-building abilities. " Strong analytical, decision-making, and troubleshooting skills. " Ability to thrive in a high-pressure, high-availability environment. " Clear, concise communication with technical and non-technical stakeholders. Why Join Us? " Opportunity to lead a high-impact, mission-critical support operation. " Work with best-in-class data integration and database technologies. " Collaborative, supportive work culture with opportunities for career growth. Minimum years of experience: 10+ years Certifications Needed: Preferred but not mandatory Informatica, PMP Interview Process (Is face to face required?) Video Interview At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at Benefits: Free Healthcare Insurance Vision and Dental Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by Kaygen, that includes programs like:   Certifications  Mentorship Program Referrals Family and Wellness benefits Continuous Growth and Career Development 

Created: 2026-04-02