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Cashier(Customer Service) Evening / 2nd Shift PT - No ...

MARUKAI CORPORATION - Costa Mesa, CA

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Job Description

DescriptionCashier - (Customer Service Department) Evening / Second Shift PositionMarukai Market's dba TOKYO CENTRAL is one of the fastest-growing retail stores and supermarkets offering the widest selection of Japanese and Hawaiian imported grocery and retail products in the nation. Customers are provided with a variety of products that you won't find in a typical grocery store environment. Fresh, seasonal, and a variety of foods are our passion!We're immediately hiring associates for our Customer Service department. Experienced Retail Associates, Cashiers, and Grocery Clerks are Needed! *This is a summary of some key duties and physical requirements and is not intended to be a complete job description.Benefits/Perks• Employee Discounts• Paid Sick Leave• May qualify for Health Insurance (with employer contributions) • Supplemental Insurance available for Life and Disability Insurance• 401 K (after one year with employer contributions)ESSENTIAL DUTIES for Store Support Associates in Customer Service Department (Cashiers) and responsibilities include, but are not limited to:Providing premier customer service, including greeting customers and responding to questions from all customers and staffResponds quickly and in a friendly manner to customer inquiries and complaintsEngaging in suggestive selling and other sales techniquesAbility to bag merchandise in a quick, neat and efficient mannerAssists in returning shopping carts and baskets to designated areasReports all irregular issues and problems to the Store Manager and Department Leader for solutionsExceeds Customer Service Department's sales goals assigned through the efficient execution of Company policies and proceduresOpens & closes assigned cash registersCounts opening and closing cash and other transactions for assigned registerScans or manually enters purchased merchandiseChecks IDs for tobacco and alcohol transactions Processes purchases quickly and efficientlyProcesses returns and credits to customers implementing the Company's return policy proceduresCompletes transactions professionally and in a friendly mannerWorks various shifts, days or nights as assigned by Store Manager and Department Leader in accordance with the Company's business needsOrganizes and stocks Customer Service display areas per store's layouts, planograms and standardsSetting up and maintaining the condition of the Customer Service Section according to company standardsProactively supports any promotional activity within the store and contributes to an effective working environmentEnsures that all Customer Service products are in its right place, so employees and shoppers can find what they need quickly and easilyAccurately provides change to customersCheck that transactions and purchases are completed properly prior to providing merchandise to customersCompletes California Clerk's Affidavit Form: ABC -299 Customer Service:• Providing premier customer service, including greeting customers and responding to questions• Engaging in suggestive selling and other sales techniques• Meets or exceeds Department's sales goals assigned through the efficient execution of Company policies and procedures• Maintains cleanliness of work area, storage area, and selling floor• Ensures a safe and clean work environment• Cross Training: May be asked to assist in other Departments if needed• Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.RequirementsESSENTIAL DUTIES in Customer Service Department (Retail Associates) (responsibilities include, but are not limited to)Providing premier customer service, including greeting them and responding to questions to all customers and staffResponds quickly and in a friendly manner to customer inquiries and complaintsEngaging in suggestive selling and other sales techniquesAbility to bag merchandiseAssists in returning shopping carts and baskets to designated areasReports all irregular issues and problems to the Store Manager for solutionsExceeds Customer Service Department's sales goals assigned through the efficient execution of Company policies and proceduresOpens & closes assigned cash registersCounts opening and closing cash and other transactions for assigned registerScans merchandise purchasedChecks customers' coupons and applies to purchasesChecks coupons for expiration dates and validityChecks IDs for tobacco and alcohol transactionsProcesses purchases quickly and efficientlyProcess returns and credits customers utilizing the Company's return policy proceduresConducts transactions professionallyWorks various shifts, days or nights as assigned by Store Manager in accordance with the Company's business needsOrganizes and stocks Customer Service display areas per store's layouts, planograms and standardsSetting up and maintaining the condition of the Customer Service Section according to company standardsProactively supports any promotional activity within the store and contributes to an effective working environmentEnsures that all Customer Service products are in its right place, so employees and shoppers can find what they need quickly and easilyCustomer Service:• Providing premier customer service, including greeting them and responding to questions• Engaging in suggestive selling and other sales techniques• Meets or exceeds Department's sales goals assigned through the efficient execution of Company policies and procedures• Maintains cleanliness of work area, storage area, and selling floor• Ensures a safe and clean work environment• Cross Training: • Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.QUALIFICATIONS:• High School Diploma or GED equivalent preferred • Must be 18 or older to use sharp knives, use ladders, scaffolds or their substitutes, substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipment.• Must be able to use job related equipment such as a stepping ladder and dollies • No experience required, but a minimum of 1-2 years of work experience in a similar work environment is preferred• Previous experience as a Retail Associate, Cashier, or Grocery Clerk is preferred • Must be able to lift up to 25 pounds without aidREQUIREMENTSAble to deliver friendly, courteous, prompt customer serviceAble to read, write, and do simple math problemsAble to interpret, understand and follow instructions Ability to effectively communicate and respond to questions from the general public and managementAbility to interact with all levels of managementMust be able to operate pallet jack, scissor lift, baler, compactor and scrub machine Possess a food handling license or the ability to acquire oneOther job related tasks as assigned by supervisorsMarukai is an Equal Opportunity Employer and participates in E Verify.All Candidates must be able to work evening shifts, weekdays, weekends, and holidays.

Created: 2026-04-02

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